Nikesh Gosalia linkedin.com/in/nikeshgosalia
Nicola Graham linkedin.com/in/nicolagraham-topshealth ■ Career history: Managing Director and Owner, tops:health, UK Non-Executive Director, Fighting Fit for Cancer, UK Specialist Sports Physiotherapist, UK Athletics, UK Specialist Sports and MSK Physiotherapist, St Mary’s University, UK ■ Education highlights: Executive MBA, Warwick Business School, UK Goldman Sachs 10,000 Small Business Course, Goldman Sachs, UK MSc, Advanced Manipulative Physiotherapy, University of Birmingham, UK BSc (Hons), Physiotherapy, University of Hertfordshire, UK
■ Career history: Senior Vice President - Global Academic & Publisher Relations, Cactus Communications Ltd, UK Head - Author Services, Cactus Communications Ltd, India Operations Manager, Firstsource Solutions Ltd, India ■ Education highlights: Executive MBA, Warwick Business School, UK Bachelor’s Degree, Production Engineering, K.J.Somaiya College of Engineering, India
■ Nationality: British
■ Languages:
■ Nationality: British
Gujarati (native) Hindi (native) English (fluent)
■ Languages:
English (native) Spanish (basic)
■ Career achievements: Launched and consolidated the organisation’s presence in Europe by converting the five largest academic publishers in the world as clients, bringing in more than £15 million in revenue. Built and supervised the world’s largest editorial team of more than 125 in-house editors and more than 1,500 freelancers. Led a division of more than 50 agents responsible for reducing delinquencies for banks like Washington Mutual and Capital One. Collected past dues and implemented strategies, which increased the percentage reach out to right party contacts from 3% to over 10%.
■ Career achievements: Effectively managed the business through the Covid-19 pandemic, pivoting face-to-face services online and to hybrid service delivery. Established new policies and practices that are now embedded within service delivery. Led the acquisition and merger of two well established physiotherapy and health clinics, growing the business to five locations, and tripling the turnover and the team of professionals. Conceived, communicated and implemented the rebranding of the business to fully represent the breadth of expertise and services within the organisation.
Made with FlippingBook Learn more on our blog