CIPP future of payroll survey report 2019

CIPP FUTURE OF PAYROLL REPORT 2019

Contents

CIPP FOREWORD

3

APPROACH AND CONTEXT

4

ABOUT THE CONTRIBUTING AUTHOR

5

DEMOGRAPHICS AND ADDITIONAL DATA

6

KEY ISSUES FACING YOUR PAYROLL DEPARTMENT NOW

11 11 14 14 14 17 17 18 19 19 20 23 23 24 25 25 26 27 27 29 29 30 30

What are the key issues?

BLOCKCHAIN AND PAY ON DEMAND

What is blockchain?

What is pay on demand?

IS PAYROLL A STRATEGIC OR OPERATIONAL FUNCTION? Is payroll represented at board level within your organisation? Do you think payroll contributes to your organisational goals?

CUSTOMER FACING PAYROLL

How many enquiries does the payroll team receive on average per month? What are the most common types of enquiry into the payroll department?

PAYROLL TEAM RECRUITMENT AND SUCCESSION PLANNING

Attributes of payroll professionals

Do you have a succession plan within the payroll department?

PAYROLL SYSTEMS, SOFTWARE AND ANALYTICS - SPONSORED BY WORKDAY

Workday foreword

How satisfied are you with your existing payroll software? How does your payroll software integrate with your HR systems? What are the top three issues you face with technology currently?

PAYSLIP DISTRIBUTION - SPONSORED BY DATAGRAPHIC

Datagraphic foreword

Has your payslip distribution method changed as a result of GDPR?

How do you normally distribute your payslips?

CONCLUSION

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