CIPP future of payroll survey report 2019


CIPP foreword
3

Approach and context
4

About the contributing author
5

Demographics and additional data
6

Key issues facing your payroll department now
11

What are the key issues?
11

Blockchain and pay on demand
14

What is blockchain?
14

What is pay on demand?
14

Is payroll a strategic or operational function?
17

Is payroll represented at board level within your organisation?
17

Do you think payroll contributes to your organisational goals?
18

Customer facing payroll
19

How many enquiries does the payroll team receive on average per month?
19

What are the most common types of enquiry into the payroll department?
20

Payroll team recruitment and succession planning
23

Attributes of payroll professionals
23

Do you have a succession plan within the payroll department?
24

Payroll systems, software and analytics - sponsored by workday
25

Workday foreword
25

How satisfied are you with your existing payroll software?
26

How does your payroll software integrate with your HR systems?
27

What are the top three issues you face with technology currently?
27

Payslip distribution - sponsored by Datagraphic
29

Datagraphic foreword
29

Has your payslip distribution method changed as a result of GDPR?
30

How do you normally distribute your payslips?
30

Conclusion
32

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