TTEC 2023 Impact & Sustainability Report

Environmental

Governance

Board Composition

186K Technology Recycling

25% Women 9 years Tenure - average length of service for board members

pounds of electronics responsibly recycled ~14.5K Trees saved or planted 46.05 tons Tons of waste recycled 695M BTU net energy reduction

Executive Leadership

33% Women

Ethics and Compliance

Number of allegations about violations of our Ethics Code or policies

494

By proactively investing in sustainable growth initiatives and addressing social priorities for our employees and communities, we build trust with our stakeholders and leave a positive footprint in our society.”

99% Training completion rates general and administrative

96% contact center associates

—François Bourret, Interim CFO and Chief Accounting Officer

TTEC 2023 Impact and Sustainability Report 7

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