TTEC 2023 Impact & Sustainability Report

Highlights by the numbers TTEC 2023

Employee Sentiment

Social

This is a physically safe place to work

90% I am given the resources and equipment to do my job

94% When you join the Company, you are made to feel welcome 87%

Social Impact Investments

$486,974 TTEC Philanthropic Foundations

I can be myself around here

83%

Diversity, Equity, and Inclusion

45% % of women in managerial roles 8% Supplier diversity spend of all U.S. spend on diverse suppliers 5 Employee Resource Groups

Learning and Development

15+ hours Average annual training hours per G&A employee

$39.75 Average training cost per G&A employee (direct cost)

Total number of training hours completed by employees

3,355,000 hours

6 TTEC 2023 Impact and Sustainability Report

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