Health: A Political Choice: Building Resilience and Trust

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A more equitable future for health information

people where they are is ensuring that viewers trust the health information they find on YouTube. For example, cancer is one of the leading causes of death worldwide. There is stable consensus among local and global health authorities about safe cancer treatments, yet cancer is a topic that is prone to misinformation. When cancer patients and their loved ones are faced with a diagnosis, they often turn to online spaces to research symptoms, learn about treatment journeys and find community. As we continue to increase and raise engaging and informative cancer-related videos from a range of authoritative sources, we are also removing misinformation that promotes cancer treatments proven to be harmful or ineffective, or content that discourages viewers from seeking professional medical treatment. INNOVATING ACCESSIBILITY Effective communication is at the heart of improving people’s health. Yet another important step towards meeting people where they are is meeting the language needs of diverse populations. Language barriers are a significant driver of health disparities. Making videos in multiple languages can be labour and resource

Making high-quality health information accessible to everyone involves meeting people where they are – and YouTube Health is at the vanguard of implementing foundational principles for credible sources of such information

A t YouTube, we believe that information is a key determinant of health, and we are dedicated to making high-quality health information accessible to everyone. Over the years, Google and YouTube have been at the vanguard of implementing foundational principles for credible sources of health information, 1,2 launching products to raise authoritative health information, such as health content shelves, health source information panels and knowledge panels. 3,4 We continue advancing our mission and addressing health information disparities by deeply investing in technologies, partnerships and research to increase equitable access to high-quality health information, bring diverse perspectives from underrepresented communities and

By Garth Graham, head, YouTube Health

ensure a responsible approach to tackling medical misinformation. REIMAGINING RESPONSIBILITY As we transform how health information is delivered and shared globally, the Covid-19 pandemic highlighted the importance of access to accurate health information. We recognise that medical information, and misinformation, continues to evolve. We have taken important lessons we have learned about the most effective ways to tackle medical misinformation to design a more transparent and robust policy framework to address health topics that are prone to misinformation, now and in the future. 5 One important step towards meeting

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Health: A Political Choice – From Fragmentation to Integration

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