West Yorkshire Mentor Guide

Finding common links with someone will help you to build a good relationship with them which will allow for more effective communication. The poem Judge Softly written by Mary Lathrap in 1895makes a good case for building rapport. It is said that the quote waking a mile in their moccasins is based on this poem. The first verse reads: Pray, don’t find fault with the man that limps, Or stumbles along the road. Unless you have worn the moccasins he wears, Or stumbled beneath the same load. In other words, to understand how someone is thinking and feeling, you have to step into their world. Rapport is all about making this connection with another person and them, bringing them into your own world to create a mutual understanding.

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