Contents
Introduction.....................................................................................................1 The limitations of only looking at failure ..........................................................2 The limitations of our traditional approach to looking at what goes wrong for learning ......... 2 The benefits of a more positive approach .......................................................7 What can we learn from positive psychology? ............................................................... 7 The value of near miss investigation as an examination of success ............................ 8 Why find out about what went right? ............................................................................. 10 A positive methodology for learning from success ........................................12 Near miss/near hit investigations ………………… .. ……………………………………… ..13 Scenario 1 Case Study: Near miss/near hit involving Qantas Flight 32…… ..15
Serious Incidents……………………………………………………………… .. ……………… 19
Scenario 2 Case Study: Australian Transport Safety Bureau Report – Safe working irregularity following r ail track maintenance………………………… ..25
Learning from success during projects……………………………………… .. ………… ... 29
Tips for exploring success …………………………………………… . …………………… ...30
Scenario 3 Case Study: The London Summer Olympics…………………… ..34
Made with FlippingBook - Online catalogs