Introduction
The key to improving at anything is learning. But what are we learning from? So much of the time in safety, the conversation is about learning from what has gone wrong. An incident has occurred. What went wrong, we ask? How do we prevent that incident from re-occurring?
But if that is all we do, are we not missing out on many potentially fruitful lessons?
What happens if we turn this paradigm on its head? Instead of focusing all our attention on failures in safety performance, what if we started to learn from success? What would that look like? There is success in everything we do. Even in failure, there may be successes from which we can learn. While we have a tendency to cherry-pick what went wrong in the lead-up to an incident, the reality is not so simple. Undoubtedly, there will also be a number of things that proceeded according to plan and worked successfully. There is benefit in learning from that.
In this paper, we will explore:
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the limitation of only exploring past failure for 'lessons learnt'
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the benefits of a more positive approach
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a methodology for learning from success, and
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scenarios using the methodology.
We need to find the passion for learning from all that we do: our successes as well as our failures. We hope that this paper provides some inspiration for moving beyond simply looking at failure to derive our lessons in order to achieve better safety outcomes.
Contact: Alena Titterton Partner T: +61 439 077 702 E: alena.titterton@clydeco.com
Contact: Michael Tooma Partner T: +61 457 087 952 E: michael.tooma@clydeco.com
AlenaTitterton
MichaelTooma
https://au.linkedin.com/in/alena-titterton-91888a56
https://au.linkedin.com/in/michael-tooma-0b222421
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