Condition of Sale: It is the sole responsibility of the customer to review the accuracy of orders by way of order confirmation. Orders will not be processed until confirmation is received. Drawings ARE NOT CONSIDERED ORDERS. Only the sales order will be recognized as an approved order. All confirmed unassembled orders received by 3PM will ship the next business day (Monday-Friday) unless different date requested. All confirmed assembled orders received by 3PM will take 3-5 days (Monday-Friday) to be ready to pick up or delivered locally. Assembled cabinets are not available for LTL shipping unless by special arrangement, contact your sales rep for more information. Jarlin holds no responsibility for assembly or installation errors. Transportation Policy: The responsibility of Jarlin Cabinetry ceases upon delivery of product in good working order to transport companies and all product(s) are shipped at consignee's risk. Do not sign for any damaged product(s). All prices are (F.0.B.) point of manufacture or warehouse. Freight Policy: If an entire order is no charge, Jarlin Cabinetry will pay for standard ground freight. If an order contains a chargeable item, the cost of freight will be charged to the customer's invoice. If a customer requests an upgrade to a parcel shipment method, the customer will be charged the entire freight charge. 48” x 96” skin panels (BP4896) cannot be shipped LTL or UPS. These are for local pickup only. While FP4896 panels may be shipped LTL, Jarlin will only guarantee 42” of usable width. Up to 6” damage will be considered normal. Mandatory Receiving Requirements for LTL or UPS Deliveries Step 1: Check skid and loose piece count on Bill of Lading (BOL)/Delivery Receipt(DR), and match it to the actual amount of skids and loose pieces on the pallet. Step 2: Visually check pallet for damage. IMPORTANT: If the boxes appear to be damaged, take close-up and wide-angle photographs of the damage. Step 3: Check packing slip (located on shrink-wrap of pallet) against the actual items on the pallet. Item numbers are located on the outside of each box. Step 4: Make appropriate notes on the BOL/DR. If something appears to be missing: *Make a note on all copies of the BOL/DR that lists the items that are missing. *If there appears to be damage to the product or the boxes, make a note on all copies of the BOL/DR that states: Box Damage/Product Damage. Step 5: Sign the Bill of Lading (BOL)/Delivery Receipt (DR). Keep one copy and save it for future reference, if needed. *Pictures of any damaged product and packaging are required. Please login to your portal on jarlincabinets.com to start claim process. In case of items that need to be returned, please see the Returned Goods Policy. In case of missing or damaged parts, please see Concealed Missing, Damaged or Defective Parts Policy. It is the dealer’s responsibility to help the Jarlin warehouse staff load any time hand loading is required. There will be no loading charge for this. If the dealer cannot help with hand loading due to health conditions the Jarlin warehouse staff will load the product for the dealer at no charge. If the dealer wishes to have the Jarlin Warehouse staff hand load for them and does not wish to participate in loading there will be a loading fee of $40.00 Step 1: It is the responsibility of the customer to inspect all product(s) to verify all items are present and free of visible damage prior to loading vehicles of unassembled and assembled products. Step 2: Visually check product for damage. IMPORTANT: If the boxes appear to be damaged, notify the warehouse manager of the damage. Step 3: Check pick-up list against the actual items and quantity prior to loading their vehicles. Item numbers are located on the outside of each box. Step 4: Customers are responsible for loading their own vehicles. There will be a $40 loading fee if assistance is required. NO CASH ACCEPTED. Step 5: If something is incorrect or missing, notify the dock supervisor. Step 6: Sign the pick-up list. *ONCE THE PICK-UP LIST IS SIGNED, NO CLAIM CAN BE MADE FOR DAMAGE OR MISSING UNASSEMBLED OR ASSEMBLED CABINETS. *ASSEMBLED CABINETS CANNOT BE RETURNED UNDER ANY CIRCUMSTANCE. ANY CONCEALED DAMAGE ON ASSEMBLED CABINETS MUST BE REPORTED WITHIN 72 HOURS AND PRIOR TO INSTALLATION. If returning items, please see the Returned Goods Policy. In case of missing or damaged parts, please see Concealed Missing, Damaged or Defective Parts Policy. Mandatory Receiving Requirements for Warehouse pick-up or delivery: LAST PICKUP: Monday-Friday 4:30PM; Saturday 11:30AM. Please be aware of the following loading policy when orders are picked up at the Jarlin Warehouse.
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