Reflet_2020_01_01

" $ 5 6 " - * 5 4  r  / & 8 4 VIRTUAL VISITS PLANS HELP KEEP CR PATIENTS SAFE

GREGG CHAMBERLAIN gregg.chamberlain@eap.on.ca

about the need for a prescription extension. “If you are sick, stay at home if possible,” TUBUFEUIF$3)5i*GZPVOFFEBATJDLOPUF for your employer, we have a letter that we can email you, which should be acceptable. But if you have a cough, fever, or difficulty breathing, please call the clinic.” Clinic visits The CRHT asks clients not to come to the clinic without calling first to determine if it JTOFDFTTBSZ8IFOUIFZEPHPUPUIFDMJOJD  they must wait outside in their vehicle until the clinic staff calls them on their cellphone. “You will be screened and then told you can come in, where an employee will meet you at the inside door and take you directly to your exam room,” states the CRHT. “If you call us to book an appointment for symptoms of a cold or the flu, you will be screened by a nurse.” The CRHT urges its patients to follow the guidelines for self-isolation, avoiding needless travel, proper hygiene, and other steps to help deal with the pandemic. Do not be selfish The CRHT has had some problems with people stealing a box of sterile masks left at UIFGBDJMJUZTGSPOUEPPSPSàMMJOHVQUIFJSPXO containers from the hand sanitizer dispenser set up for patients. One patient, whose identity was not revea- led, even denied have COVID-19 symptoms during a phone interview and at the reception desk and then told the doctor in the exam room that concern over possible symptoms was the reason for the visit. “These kinds of behaviours are comple- tely unacceptable,” states the CRHT, “and will result in the immediate dismissal of a QBUJFOU8FUBLFDBSFPGPWFS QFPQMF BOEJUTOPUSJHIUUIBUPOFTFMàTIQFSTPOQVUT everyone else at risk.”

Public access at the Clarence-Rockland medical clinic is limited but the doctors there have a virtual visits plan in place to make sure their patients get the help they need for all their medical issues while also maintain good health during the COVID-19 pandemic. The Clarence-Rockland Health Team (CRHT) put its “virtual visits” plan into action soon after the emergency health alert order came down from provincial and federal autho- rities in the wake of the COVID-19 pandemic. i8FBSFJOUSPEVDJOHAWJSUVBMWJTJUTGPS those issues that can be handled without an in-person visit,” stated the CRHT on its XFCTJUFGPSUIFCFOFàUTPGQBUJFOUTi8F think you will find this more convenient and it reduces the number of people in the clinic at any one time.” Virtual visits plan The “virtual visits” setup allows clinic patients to consult their doctors by phone or through a videoconference system. Doctors can question patients about their overall health, any symptoms they may have related to their past medical history, or if patients think they might have COVID-19 or some other problem. Clarence-Rockland Health Team (CRHT) put its “virtual visits” plan into action soon after the emergency health alert order came down from provincial and federal authorities in the wake of the COVID-19 pandemic. Doctor and patient can then determine whether an in-person appointment at the clinic is needed. The CRHT urges clients to contact their pharmacist for extensions on medication prescriptions if needed, or to have the phar- macist fax the clinic if there is any question

Staff at the Clarence-Rockland medical clinic continue to deal with their clients’ medical needs during the pandemic thanks to a «virtual visit» system set up to determine whether or not a particular patient needs an in-person examination at the clinic, and also to help with pre-screening anyone who wonders if they have symptoms of COVID-19. —photo Gregg Chamberlain HELP FOR CLARENCE-ROCKLAND TAXPAYERS EAP NEWSROOM news@eap.on.ca school boards are also closed under the provincial health emergency order.

Clarence-Rockland council ordered that all of its municipal daycare client accounts will get a credit for lost days because of the closure. This applies to those who use the Laurier Street daycare and also those who use the daycares set up at local schools. Council also confirmed that clients will not get charged any more fees until the daycares reopen. For property owners the second inte- rim tax levy installment payment date is extended to May 31. The same extension applies to the water and sewer service invoices. All tax arrears notices and property tax sales procedures are also suspended until June this year.

The City of Clarence-Rockland offers some relief to local homeowners on their property tax payments during the COVID-19 pandemic. $PVODJMBQQSPWFEEVSJOHJUT.BSDI teleconference meeting several resolutions in response to the current COVID-19 pan- demic situation, offering some financial relief for homeowners and for parents who use daycare. The municipal daycare facility on Lau- rier Street is now closed under provincial health emergency orders to reduce the risk of COVID-19 infection. The municipal daycares set up at local schools through BSSBOHFNFOUTXJUI 'SFODIBOE&OHMJTI

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