• Arts and crafts sessions for the Big Burnage Parade
• Armchair exercise classes for older residents in Burnage and Withington
Annual MerseyFest celebration
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School uniform donations
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• Family fun days Applications are judged every two months by Southway colleagues and tenants. Next applications close 9 Nov.
Cosy Mondays
These popular weekly events are a chance for residents to pop into our community-based office for a chat, free and confidential support from our Advice and Income teams, and pick up preloved clothing, items and essential toiletries. We also run children’s activities during the school holidays too. We welcome partners to join us and have worked with many organisations including Samaritans, Cancer Research UK, United Utilities, Next Energy Solutions and Groundworks.
Customer Voice We’re continuing to deliver on our Customer Voice Strategy to improve how customers influence our services. Since April, 45 residents have joined our involved groups. We were pleased to see that our 2025/26 Tenant Satisfaction Measures (TSMs) improved across all areas. We’ve launched a new Customer Involvement Guide to promote ways for residents to get involved with incentives to thank them for their time and input.
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