FURTHER INFORMATION
• Additionally the post holder will be a member of the Estates and Academic Environment department’s Senior Management Team and will attend operational and strategic meetings where required. 5. Reporting & Communication • In conjunction with the Marketing department, prepare publicity materials to promote the student residences and maintain up to date information on the LSBU website. • To prepare and present progress reports and information to senior management including the outcome of regular benchmarking exercises undertaken on the accommodation service offered by LSBU against the performance/standards of similar HEIs. 6. Revenue & Budget Management • The maintenance of accurate financial records for delegated budgets, rental income and expenditure on cleaning, furniture, redecoration, maintenance and repairs. • Mitigate void risks throughout the year. • To identify income generating opportunities including summer school business and development. SELECTION CRITERIA A. Educated to a degree level with a professional qualification or experience which is relevant to the role e.g. in accommodation management, facilities management, hotel/serviced accommodation management. B. Has significant experience of managing a multi-site accommodation portfolio (1000+ bedrooms). C. Has developed and implemented a successful accommodation strategy. D. Can demonstrate how they embed customer service into the day-to-day operational processes and delivery. E. Proven track record of identifying and delivering successful activities and events programmes for
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