UNAPREĐEN FAMILY CHECK-IN ER SRBIJE AIR SERBIA’S ENHANCED FAMILY CHECK-IN ZA MALE PUTNIKE, VELIKI OSMEH / BIG SMILES FOR LITTLE TRAVELLERS
Er Srbija je na Aerodromu „Nikola Tesla“ na šalteru 201, uvela „Family Check-in“, posebno osmišljen prostor namenjen porodicama sa decom, sa ciljem da im omogući prijatniji i jednostavniji početak putovanja. „Family Check-in“ pruža porodicama priliku da prijavu na let i predaju prtljaga obave u ambijentu prilagođenom najmlađima. Kroz pažljivo osmišljene detalje, prostor je kreiran tako da rutinski proces pretvori u zanimljivo i pozitivno iskustvo za decu. U saradnji sa kompanijom „COSMO Entertainment“, „Family Check- in“ dobio je posebno dizajnirane elemente namenjene deci, a posebna pažnja posvećena je bezbednosti. – U Er Srbiji posebnu pažnju posvećujemo porodicama koje putuju sa decom. Uvođenjem „Family Check-in“ koncepta želeli smo da olakšamo putovanje najmlađim putnicima i njihovim roditeljima, ali i da sam početak putovanja učinimo zabavnijim. Nadamo se da će se mališanima dopasti novi prostor i da će upravo tu nastati neke od njihovih prvih lepih uspomena sa putovanja – rekla je Bojana Knežević, viša menadžerka za marketing i putničko iskustvo Er Srbije.
Air Serbia has introduced a dedicated Family Check-in area at check-in counter 201 at Nikola Tesla Airport, designed for families travelling with children, providing them with a more pleasant and practical start to their journey. The Family Check-in allows families to complete check-in and baggage drop in an environment tailored to the needs of children. Through carefully designed features, the area transforms a routine airport procedure into an enjoyable experience for kids. In collaboration with COSMO Entertainment, Family Check-in area has been enhanced with child-friendly elements, with special attention paid to safety.
“At Air Serbia, we are continuously working to make the passenger experience even better, with particular attention devoted to families travelling with children. By introducing the Family Check-in concept, we wanted not only to make travelling easier for youngest passengers and their parents, but also to make the very start of their journey more enjoyable. We hope that children will enjoy the new area and that it will become the place where some of their first precious travel memories are made,” said Bojana Knežević, Head of Marketing and Guest Experience at Air Serbia.
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