Professional April 2020

MY CIPP

Policy team update

On your behalf

The CIPP’s policy and research teamprovides an update on developments

Collection of Student Loans Forum The Collection of Student Loans Forum meets to discuss with stakeholders the work of HM Revenue and Customs’ (HMRC’s) student loan team, the Student Loan Company (SLC) and the Department for Education (DfE). CIPP’s Angela Adams and Samantha Mann attended the most recent meeting, and received updates on the progress of the more regular exchange of student loan deduction data between HMRC and the SLC. The aim of which is to help ‘borrowers’ to better monitor their student loan balances. Previously, reconciliation occurred after the tax year end which has, on occasions, caused borrowers to overpay and then to apply for a refund. Historically, to combat this risk borrowers approaching their final year of repayment were encouraged to arrange to make final payments by direct debit rather than having deductions continue through their pay. Post-graduate and masters loan repayments are going well as are preparations for the delivery of Scottish

...not being returned to employers and thus the resulting impact on delaying repayment...

questions for the employee statement: see image. Existing stocks of the previous version can continue to be used. Your experiences of RTI Although real time information (RTI) is now an established process for payroll professionals, at a recent meeting several problem areas were highlighted. The policy and research team would value hearing your views and experiences with the following: ● employee queries with tax codes ● employee queries with universal credit claims and early payments (or other issues relating to pay data) ● former employees’ queries with tax codes ● duplicated payments ● any other recent negative experiences from using RTI.

student loans (i.e. ‘plan 4'). The work involves another update to the starter checklist as well as the transfer of relevant borrowers from their existing plan 1 to plan 4. More about this in future updates.

New starter checklist An interesting item emerging from

discussions about the starter checklist is the high percentage of these not being returned to employers and thus the resulting impact on delaying repayment of student loans. We would value hearing from members as to how they collect the valuable information, by ensuring the starter checklist is completed and returned to them in a timely manner. HMRC’s Software Developer Support Team has recently circulated the new version which seeks to improve the wording of the

| Professional in Payroll, Pensions and Reward | April 2020 | Issue 59 6

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