Bigger & Harman, APC - January 2019





DRIVER Attorneys Defending Your Right to the Road



Help Us Find More Ways to Help You!

Well, 2019 is upon us. I’m sure many of our readers are in the midst of setting their own New Year’s Resolutions in motion, and I wish you all the luck in the world. For my part, I’d like to be able to take a little more time to reflect on the things that matter. In the bustle of our lives, it’s easy to lose track of the changes happening in our world, in our industry, and in the lives of the people I care about. In concert with this goal, our firm’s resolution is to reflect on what we can do better. An easy enough thing to put on a whiteboard, but how do we make this a reality in practice? As the preeminent traffic attorneys in the central valley, we feel we’re in a strong position when it comes to the actual legal side of the equation. But there is more to being a lawyer than filing paperwork and showing up to court. For that reason, we’re turning to you, our readers. So many firms try to guess what the people they serve want. They go to seminars, pour over data, and chase trends just to get close to what their clients might be looking for. Why jump through so many hoops when we can just ask you directly? As Paul mentioned in our June edition, one of the most valuable things a lawyer can do is listen. So, we want to hear from you! What are some things you’d like to see us improve or expand upon? What should we add to the services we provide? We want to leave this open ended — if we’re surprised by your answer, all the better. The sky really is the limit with these suggestions. Would you like us to provide help contesting your CSA record?? Do you want us to expand our available meeting hours or locations? Do you want more Bigger and Harman merchandize? Our hoodies have proven popular, so we’re curious to

see if there’s an interest for more of this sort of swag. If you ever wanted to represent your favorite traffic attorneys on your coffee mug, now’s your chance to let us know! If you have suggestions, feel free to give us a call, send us an email, or swing by the office. We’ve come this far as a firm by always keeping our client’s needs at heart. We want to remain true to our roots by keeping an open ear to your comments and concerns. And hey, if you want one of those hoodies, just let us know! We’d be happy to send one your way!

As Paul mentioned in our June edition, one of the most valuable things a lawyer can do is listen. So we want to hear from you!

Paul and I are incredibly lucky to have built this firm the way we have. Not all lawyers can say they enjoy the grassroots relationship we’ve grown with our clients, and for that, we thank you. As we move into 2019 you have our word that we will never stop listening to your needs.

Happy New Year,

–Mark Bigger

(661) 859-1177 | 1

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