Project One Energy and Utilities - Change and Transformation

Water Programme Assurance

Spotlight On: Programme Assurance

Challenge: A UK water company had embarked on a Smart Metering Programme to fit Smart Water Meters in their customers’ homes in order to help track water usage and manage the water supply and network’s operations more effectively​ The company was looking for a Programme Assurance partner to assess the current status of the programme, review the organisation, structure, resourcing, technology and plans, in order to review the level of maturity and readiness for successful delivery

Approach: Project One were engaged to deliver a full programme health check, covering all areas of the programme​ We reviewed the governance, structure, leadership, plans, feasibility of delivery, and readiness to move into the next phase​ Interviews were conducted with key stakeholders and programme resources at all levels and a comprehensive review of the programme information was conducted​ The output from these was documented and analysed to produce a picture of the programme status and health, and a detailed set of recommendations was delivered with a top 10 list of priorities highlighted

Outcomes: The programme health check report and set of recommendations was presented to the programme board and very well received​ The immediate priorities were mobilised into urgent programme activities and the programme has moved into the next phase in very good health with a clear vision, delivery team and operating model.

“We have engaged Project one on two assignments so far supporting the company’s Smart Programme. On both occasions they have provided significant value through bringing together the right senior practitioners with a wealth of experience in the areas required to deliver at pace and quality against the brief. The team take the time to understand the business and the problem in depth to ensure that the solution and proposals are the right fit. The team have created a collaborate environment from day 1, putting the those engaged at ease and helping enhance our complex change programme of activity.”

Programme Director UK Water Company

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real change • real difference

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