Leadership in Action – AUNZ English – 201609-201610

Phone calls “When your business is going through a flat spot it’s easy to let frustration take over. What I realised was, the minute I started helping someone new, I stopped making phone calls and personal enrolments; my leadership pipeline disappeared!” Said Carole, “So now we make phone calls a priority—every week staying accountable to each other. Now this is a weekly routine, the number of leaders we have to work with has doubled!” 2 Get them dreaming “When I show a potential customer a Delivering Wellness Presentation, I tell them my story. I may not be where I want to be yet, but I tell them with absolute certainty where I’m going and what it will mean to me when I get there.” Said Hayley, “I feel this helps me connect with people from the outset, and gets them dreaming about what Melaleuca could do for them.” 3 Show don’t train “We all live such busy lives, many people turn to Melaleuca to achieve work/life balance so it’s important to know where to spend your time.” said Yvette. “We treat the journey from Product Advocate to Director 3 as the Melaleuca apprenticeship—we don’t teach new business builders what to do, we do it with them! That way they earn while they learn and things move much more quickly.” 1

As I watch these women and their teams in action, I am reminded of the Winston Churchill quote: “Success is going from one failure to the next without ever losing your enthusiasm.” These women are not super-human. They get exactly the same rejection as everyone else yet they keep going, through the set-backs and the challenges, never losing their enthusiasm. You can follow in their footsteps—all you need to do is make a decision to start.

Melanie Frazer, Director of Sales

"To stand there and see what myself, Hayley and Yvette had started was just amazing. There were so many new faces in the room—new lives that we were able to touch and begin to transform." Carole Sellar, Senior Director 4

13 SEPTEMBER/OCTOBER 2016 | MELALEUCA.COM

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