4. Develop the Housing and Investment Property group’s focus on forward planning, project management, communication (to a wide range of stakeholders) and customer service. 5. Ensure that each team is managed effectively and efficiently and that the agreed performance targets are achieved. Taking action if agreed targets are not on track to bring them back on track. Operational Housing 1. General Ensure that the team’s activities are underpinned by appropriate service levels agreements in respect of all major aspects of its work, in order to more clearly define and communicate the service level being sought. Ensure key suppliers deliver quality and value. Identify trends and strategic opportunities. 2. Rolling 5 yearly review of housing portfolio Review the suitability of properties to ensure that they are fit for purpose and cost efficient, identifying if the planning context has changed that would permit development to release capital or create more accommodation. 3. Quinquennial Repairs (cyclical 5-year repairs) Ensure that full plans and budgetary provision is made to ensure that all properties are surveyed 5 years after the previous survey and that the works required are undertaken the following year achieving best value and in a timely way.
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