Engineering Tools & Methods - P19349053

ROOT CAUSE PROBLEM SOLVING: METHODS AND TOOLS ON DEMAND COURSE

By first viewing a problem as an opportunity for improvement, the team can then identify the problem’s root cause or causes, and implement solutions to prevent the problem’s reocurrence.

This course introduces the Root Cause Problem Solving approach. It explains how using the Root Cause approach can help improve operational and financial performance by identifying root causes and implementing solutions to significant or reoccurring problems. This problem-solving approach is used by many major automotive manufacturers to improve quality and customer satisfaction, reduce operation costs, and provide greater employee knowledge of work processes. You will become familiar with the eight steps of the Root Cause Problem Solving approach, learning the key actions completed in each step and interacting with examples and scenarios that demonstrate how each step functions to solve problems and keep them from reoccurring in an organization. Participants will also be supplied with tools that assist with the completion of each step that they can use in their own problem- solving efforts on-the-job. LEARNING OBJECTIVES By participating in this on-demand course, you will be able to: • Explain why root cause analysis using the 8-Step Problem Solving methodology is more effective than non-structured problem solving efforts • Define the difference between a problem, symptom, cause, and root cause • Use tools and techniques to solve problems • Evaluate effectiveness of problems solving efforts • Describe the role of problem solving in continuous improvement WHO SHOULD ATTEND This course is applicable to those directly working in or responsible for performance improvement of any definable, repetitive process, e.g. manufacturing, design, logistics, purchasing, sales, or distribution, including: manufacturing managers, supervisors and team leaders; manufacturing, design, and quality engineers; technical managers; project team leaders; problem solving & quality improvement facilitators; anyone whose role includes problem solving.

3 ways to get a no-obligation price quote to deliver a course to your company Call SAE Corporate Learning at +1.724.772.8529 | Fill out the online quote request at sae.org/corplearning Email us at Corplearn@sae.org

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