Leadership in Action – AUNZ English – 201611-201612

W hen North American Senior Director 9 Emily Smith first started shopping with Melaleuca, she had no interest in building a business. She just loved Melaleuca products and wanted to be able to purchase them for her family.

Develop an accountability system.

children the opportunities they need to succeed.” When customers understand the value in what they are doing, it’s easier for them to stay consistent and keep building their business even on days when they might not feel like it.

Whether it’s a text, a phone call, or a post on a private team page in social media, create a system for following up with your business partners. Are they setting appointments each day? Do have they have any questions or concerns? Regular accountability keeps you motivated and focused on their goals. It allows you to provide training and course correction when necessary. You should also account for your business activity, both to model good business practices and to make sure you’re staying on track with your personal growth. The idea of building a business can be intimidating. Let your business builder know that all they need to worry about right now is inviting others to learn more. Make yourself available either in person or via webcast to do the Delivering Wellness Overview. Celebrate success, even the small ones. Part of keeping Marketing Executives engaged and moving forward is celebrating the small wins. Don’t wait for an advancement to acknowledge success, try to find something positive to celebrate each week. Are they consistently making five phone calls a day? Did they enrol a new customer? Did they have an especially busy/hard week but they kept working anyway? Did they have an approach they were nervous about but they still made the call? Look for opportunities to celebrate and encourage your team every step of the way. Encourage them to advance in Pacesetter timeframe. By advancing in Pacesetter timeframe, your new business builder can earn up to US$13,600 in Pacesetter bonuses! What’s more, you can earn a Mentoring Bonus for the same amount! This is a unique opportunity that is only available to new business builders and their mentors. Make sure your new business partner understands what Pacesetter entails and help them set goals to stay on track. Remove the pressure of giving Overviews.

Senior Director 9 Emily Smith Developing Leadership and Mentoring New Business Builders

She referred a few friends to Melaleuca here and there, but she didn’t get serious about building her business until she unexpectedly lost her job. Thanks to Melaleuca, Emily was able to replace (and exceed!) her lost income, while also giving her family new opportunities. “Building a Melaleuca business gives us choices,” Emily says. “We have four really active kids and thanks to Melaleuca, we have options for their education, we have options for family holidays, and this means the world to me.” Last month, Emily advanced to Senior Director 9 and earned her biggest cheque so far: US$16,978.14! Since enrolling with Melaleuca less than two years ago, the Smiths have earned over US$115,000. One key to Emily’s success is how she mentors new business builders. Here is her advice for helping new customers build a Melaleuca business. Identify your customer’s “why.” Here at Melaleuca, we talk about the “why” or the motivation underlying someone’s decision to build a business. This is more than a simple, “I want to earn some extra money.” This is a compelling reason, something they care deeply about. For example, “I want to be able to give my

Emphasise the power of five daily phone calls. Once your business builder has made their Contact List, it’s time for them to start picking up the phone and inviting others to learn more about Melaleuca. After decades of research, Melaleuca has found that one of the best ways to ensure your business moves forward is to take a few minutes each day to invite five friends to learn more about Melaleuca. It’s relatively simple action, but done consistently it yields amazing results. Train your customers to look for opportunities to help. Some individuals think you need to be a professional salesman to succeed at Melaleuca. That’s not true. You don’t need to sell anything; you just need share what you know with others. Chances are you already do this naturally when you find a product you love. Now you’re just doing it with more intention. You’re looking for and identifying ways Melaleuca can help others. This mindfulness helps you stay consistent in adding names to your Contact List, and it takes the pressure off when you pick up the phone to set an appointment.

15 NOVEMBER/DECEMBER 2016 | MELALEUCA.COM

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