Job Description
POST TITLE:
Assistant Director of Estates (Campus Services)
DEPARTMENT: Estates RESPONSIBLE TO: Director of Estates
requested by the Director. • Attend all necessary University Committee meetings and external community meetings as and when required This document outlines the type of duties required for the time being of the post entitled Assistant Director Campus Services to indicate the level of responsibility. It is not a comprehensive or exhaustive list and the Director of Estates may vary these duties from time to time which do not change the general character of the job or the level Due to the nature of the post, the post holder will be expected to work with an appropriate degree of autonomy and discretion. Direct management and appraisal by the Director of Estates. Supervision given Responsible for the effective management of all staff within Facilities, Catering and Hospitality. Line management responsibility for the Head of Security and Resilience, Head of Facilities Management, and Head of Maintenance. Responsibility for Budgets £25 -30M per annum Contacts Internal: Members of the Senior Executive, Senior Academic and Administrative Managers throughout the University. External: Professional advisers, Public bodies and statutory authorities, community and students’ unions. of responsibility entailed. Supervision received
The Department of Estates is responsible for managing and maintaining the University's campuses and buildings. Estates provide a professional service to the University, offering expert advice and achievable solutions. The work of the Estates Department impacts staff and student's lives every day: ensuring buildings are safe and operational, and overseeing the smooth running of all the University's daily activities - from events organisation to building projects, travel and parking, to food and hospitality. The Assistant Director of Estates (Campus Services) is a key leadership role within the Estates Department, with a specific remit for the delivery of customer-focus estates and campus services at the University.
• To ensure the University runs a statutory compliant estate. • Ensure the asset lists and surveys are up to date. • To lead and ensure compliance in relation to legionella regulations. • Support and input to compliance in relation to fire and Asbestos regulations. • To lead on and ensure compliance in relation to soft services, catering and hospitality services. • To be accountable and responsible for the University’s catering and hospitality services. • To actively manage all contractors related to Facilities, Catering Hospitality and security. • To lead on environmental issues concerning waste reduction and recycling initiatives • To maintain a very high standard of health and safety, complying fully with the University’s policies. • To ensure the University’s UPRs, finance and procurement regulations are adhered to always. • To prepare, control and monitor budgets for all areas of responsibility. • To be responsible for ensuring effective customer and stakeholder interface to ensure full consultation with and involvement of the end user, focusing on the student experience. • To provide technical advice when necessary to all Strategic Business Units concerning Facilities, Statutory Compliance and Catering matters. • To deputise for the Director of Estates as and when required. • To undertake or lead special projects as requested by the Director of Estates. • Ensure all staff receive all required training. • To prepare monthly reports and papers as
provided at all times. • To effectively manage allocated budgets.
Main Purpose of the Job • To be a senior member of the Estates team with a particular focus on Statutory compliance, Student Experience and First Impressions. • To be the lead Assistant Director responsible for all Estates student- facing activities including Statutory Compliance, Hard FM, soft FM, catering, security, portering and reception services, delivering exceptional levels of service through mainly an outsourced offer, • Lead the team on contract management and procurement of service areas in a commercial manner to ensure the best value and best service at all times • To be accountable and responsible for a team of over 300 contracted staff, including three direct reports. • To ensure external consultants and suppliers are effectively managed. • To ensure that high quality, customer focussed, and cost-effective service is
Main Duties & Responsibilities The role is a senior member of the Estates team reporting directly to the Director and having responsibility for the following: • FM Contract – includes, Hard and soft services, including Maintenance, Statutory Compliance, Cleaning, Grounds maintenance and waste. • Security Contract – includes parking and reception services • Catering and Hospitality Contract • In-house Logistics and events team, including post and portering. Key features of the role include: • To be accountable and responsible for the University’s facilities services
(maintenance, cleaning, security, grounds, waste, adverse weather, logistics).
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