RCC Impact Report 2021

F I NANC I A L L I T E RAC Y COUN S E L L I NG

F I NANC I A L COUN S E L L I NG

274 People Helped 826 Hours of Direct Assistance $1,785,154.00* *Financial debt that was removed and houses saved for clients over the last 12 months

Financial Counselling assists people with complex and long - term financial issues which in some circumstances may result in bankruptcy .

The aim of the Financial Counsellor ( FC ) is to assist people experiencing financial difficulty by identifying , presenting and clarifying options for money problems and by providing information and advice about ; credit and debt , rights of debtors , pros and cons of bankruptcy , payment plans , referrals to specialist services for gambling , family support , personal counselling , legal aid and ER .

R E S I L I ENC E

The FC is an important referral pathway for Money Finder and a number of RCC programs as well as a referral agency for the National Debt Helpline .

The Financial Counsellor actively engages with creditors through high level advocacy on behalf of the client . At all times the client is at the centre of every decision and is empowered to take control of their financial future .

People accessing FC are often the working poor , business owners and individuals with little to no understanding of the complexities of contracts .

WE L L - B E I NG

The Debt - to - income ratios for Australia have increased at a faster rate and a higher level and we don ' t see this trend changing in the near future .

People have often moved through a crisis believing they will resolve the issue and are now in a place of chronic debt which impacts every facet of their well - being . Support and advocacy often results in debt being removed which positively impacts increased well - being both physical and psychological .

CAPAC I T Y

Being in control of your financial future is empowering ; having choices , knowing your rights and accessing strong advocacy builds a feeling of increased positivity . People can move on towards a happier and more informed , sustainable life .

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