Chief Playbook

F. Assign Daily Work Orders Assignments should be: • Skill-level appropriate

• Balanced (fair distribution) • Clear and time-bound • With follow-up expectation

Use:

• Transcendent, BOT, GXP • Whiteboard or ledger G. Chief Engineer Daily Walk Walk areas such as: • Lobby

• Restaurant & bar • Back of house areas • Kitchen and dish room • Mechanical spaces

• Guest corridors • Public restrooms • Pool & fitness center

During walk:

• Look for guest-impact issues • Ensure cleanliness and safety • Engage with guests and staS • Identify opportunities for coaching or work orders H. Daily Interdepartmental Check-Ins Check with: • Housekeeping: OOO rooms, maintenance issues • Front OSice: VIP arrivals, complaints, room readiness

• Kitchen: Equipment issues • Banquets: Event setup needs

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