• Each engineer completes 3–5 EPMs daily • Assigned engineer completes 3–5 RPMs daily These are expectations—not punishments. Productivity may vary due to: • Emergencies
• Guest-impact issues • Vendor coordination • Parts delays Consistency over time matters more than perfection in a single day. 5. Daily Review of Transcendent The Chief Engineer should be in Transcendent every day . Daily checks include: • PM completion rates • Open and overdue PMs
This daily visibility allows you to: • Identify issues early • Adjust assignments • Maintain compliance • Build recovery plans
• WIs follow ups • Aging work orders • Productivity by associate
6. Coaching When Expectations Aren’t Met If PM expectations are not met: • Have a conversation—not a confrontation • Ask what happened • Listen first
• Identify barriers • Teach better methods • Adjust workload if needed
Always remember: Things happen that we cannot control. Use these moments as learning opportunities. 7. Strategic PM Assignments (Eaiciency + Growth)
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