Chief Playbook

Chief Engineer Playbook to Success

• Flag high-risk systems with failure potential to guest and operations • Prioritize guest-impact areas (roofing, HVAC, domestic water, elevators, kitchen) • Include long lead time items early in the year (chillers, boilers, transformers, laundry equipment, major kitchen appliances) Your RDOF can assist with: • Develop scope • Identify who should obtain proposals • Validate equipment needs • Review of prior failures and manufacturer recommendations Following the RFC Process (Critical Compliance) Capital submission expectations must be followed without exception: Do NOT begin work before an RFC is approved. • Only exception: emergency work required to restore safety, guest impact or prevent property damage. • After an emergency fix, all remaining scope must still follow the standard capital process. (Notify RDOF about the emergency by E-mail to start the timeline) RFCs are approved only to the amount submitted. • Any additional work requires new approval prior to starting, a change order must be submitted prior to work being performed. • Work above the approved amount will be charged to your P&L if work is complete prior to approval. If work is completed without an RFC: • Risk exposure increases

• The property loses support from the corporate Capital Team • You lose the benefit of scope, contract, and price review • The cost may be charged directly to your P&L This is why proper planning, justification, and communication are essential.

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