Chief Playbook

30 Days:

• Stabilize PM compliance • Address urgent safety issues • Build relationships

60 Days:

• Improve work order flow • Identify training needs • Review vendor contracts

90 Days:

• Present capital outlook • Improve department KPIs • Develop team succession plan

Supporting Resources • Transcendent Dashboard & Reports • Atrium SOP Library • Safety & Compliance Manuals

• Vendor Inspection Reports • Previous CapEx Submissions • Property Master Plan • P&L Reports Training Your Team (Step-by-Step During Transition) 1. Hold introductory meeting 2. Set clear expectations for PM completion (3–5 EPMs & RPMs daily as applicable) 3. Review safety priorities 4. Assign roles clearly 5. Walk systems together

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