October 2018

DELTA VALUES: WE TAKE CARE OF OUR CUSTOMERS

We do what we say “I want to thank you and your crew for another awesome job at AMWTP! We had a lot to accomplish this year with the annual and 5-year inspections on 15 systems in WMF-676 and we got through it with flying colors. As you know this build is very complex with lots of obstacles. Tyler Miller and Jamie Conley came through prompt and professional. They both worked very hard on this huge inspection cycle” We go the extra mile “ I was on the phone with our customer Lisa Groen for the Irvin Cabin . I know this job has been a headache for us, but it turns out we made it simple and easy for her. She extends her appreciations and compliments; we’ve been responsive, provided knowledge, and education, and have been pleasant to work with. These homeowners are not just building a cabin at the moment, but also renovating their basement in the Salt Lake City Home. Out of all the contractors they are currently working with, she is grateful for us for making life a little bit easier for them” We make it personal “Nice job team! This is a small contribution to our battle for residential fire sprinkler systems . The more home owners that have this experience, the more home owners there will be to give us the opportunity to save what they value most. I am grateful to all of you for your hard work and good attitudes” We are reliable “I felt impressed today to let you know how grateful we are in St George for Robyn Hershgold’s assistance to our branch. When it comes to HR matters many of us have reached out to her for changes, clarifications, and Staffright topics. She greets those with friendliness, confidence, and solid solutions. She’s informative, and confident, in her position and it is appreciated” We are a solutions provider “ Thank you again for helping the Wasatch Electric crews and HFC WX trouble shoot / brain storm the auto on function of the Fire Water Pumps today, it was good to progress to this point prior to the flow testing. Delta Fire is an integral part of our Fixed Fire Protection Program here at Holly Frontier and your efforts do not go unnoticed. I truly believe you have the best team around, it’s been a pleasure working with your group. I look forward to testing the deluge systems tomorrow” “ Vince , as usual I can’t thank you enough. What a great finale to our camp. I hope you’re up for next year. Likely August 3 rd . Call me Monday if there is a problem picking up the trailer. Thanks again”

▪ We treat all with dignity and respect

“I wanted to send a quick note to let you know how helpful both Nichole and Travis have been in the weeks leading up to and since the 7/1 Go Live. They have been extremely supportive of AFPG and Security when questions come up in the accounting world. They are both experts in AX, but more than that they are gracious and generous in their willingness to assist when necessary. I know I can speak for both companies when I say their help has made a huge difference”

“As always, it’s been a pleasure working with your team”

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