Pegasus SOP May2026

HOW WE STAFF THE HOME

The care team is led by the Head of Care/Registered Manager, Christopher Dean. Chris is supported by Assistant Head of Care, Kelly Gleeson. Alongside other senior leaders from other disciplines, they form the Designated Safeguarding Team. Staffing is typically minimum 1:1 for the waking day i.e. from 07:15 until 21:45. This enables a degree of independence in all settings. Staffing levels can be lower for times of independent working, break times, play/leisure times, very routine based times, etc. It is part of the role of the home to increase these skills for future independence. However, it is also likely that there will be some times when the allocation could be greater than 1:1. This might occur when anxiety levels increase, when we are finding out about the young person’s skills, when new tasks are introduced, for some trips, etc. Higher staffing levels can be put in place for certain individuals if their needs require further targeted support. The managers are rostered as additional to the staffing levels to ensure they are available to support when and where needed. During night time hours, waking night staff are employed. The use of sleeping in staff are not used ordinarily at Pegasus, except in circumstances such as external holidays or to meet a specific need of a young person. Typically there will be one night waking staff on each house. Monitors are also used to support certain young people with medical conditions such as epilepsy. If monitoring

is required, this is fully agreed as part of the care plan with parents and the local authority social worker. All care staff receive a comprehensive induction training package, as well as regular development days that give them the opportunity to hone their skills as well as have targeted training to specifically meet the varied needs of our young people. All support workers receive regular supervision with trained managers which has an emphasis on the promotion of being a reflective practitioner. Each home can be used for semi-independent living as well as for young people with a higher level of need. Each home area has washing facilities specific to the needs of the young people, incorporating bathrooms, showers, wet rooms as well as some ensuite facilities.

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