POLICIES & ADDITIONAL INFORMATION The SENAD Group owns and operates a number of schools and children’s homes and has a set of common policies and procedures which apply to all settings. The Group has a philosophy of operating in an open and transparent manner, involving and keeping parents and placing authorities informed of all incidents, accidents and positive outcomes as regular as possible. Copies of most of SENAD’s policies are freely available on our website or can be supplied on request. As a group we welcome feedback.
Mark Ryder is the Director of Care and Responsible Individual for all of the SENAD children’s homes in England. He is based at the SENAD head office in Derby.
Mark Ryder, Director of Care: SENAD Group, 1 St George’s House, Vernon Gate, Derby, DE1 1UQ Tel: 01332 378840
All staff are required to have regular supervisions with their line manager and will receive an annual appraisal which will set targets and agree a personal development plan.
SENAD provide an independent person to visit each of the homes on a regular basis. This is in addition to independent advocacy services used by the home.
They gather the views of the young people and provides a report which is shared with the home, SENAD, Ofsted and placing authorities.
All of the homes use a positive approach to promoting positive behaviour. Our physical intervention technique is called NAPPI but the group aim is to reduce and eliminate the need to use physical intervention where ever possible. SENAD and all of the homes see complaints as part of the learning process; it helps young people understand how to resolve issues appropriately and helps the home develop practice. In the first instance, any complaint should be referred to the home to resolve. If this cannot be achieved, the complaint can be referred to SENAD (01332 378840) and/or Ofsted. (0300 1231231)
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