Outcomes Report (2018-2019)

Outcomes Report 2018-2019

The immediate goals are to educate parents around the normal stages of child development, foster better communication and more positive interaction between parents and children, introduce more effective ways to respond to particular child behaviours, and connect families to other community resources.

 194 families received support and service  85% of clients are female  2888 service units were delivered

FAMILY STRENGTHENING AND DEVELOPMENT (FSD) FSD offers short-term, goal–focused interventions to assist families who are in immediate crisis and at risk of abusing or neglecting their children. The program supports families to learn and apply new and appropriate strategies to manage their family and practical needs. The purpose of this program is to reduce the risk for child maltreatment and enhance child safety by changing behaviours and increasing the skills of referred moderate to high risk, high needs families in Surrey. Services may be offered in the family home, a community setting or at our office. Services focus on practical strategies which will increase the family’s ability to be self-sustaining and stable.

382 families served

"Options Staff has been a joy to have in my home she has really helped me become a better me!"

67% clients in FSD were female

44% clients in FSD were aged 30-40

QUICK RESPONSE PROGRAM (QRP) QRP is a short term, goal-focused intervention to assist families who are in immediate crisis and at risk of abusing or neglecting their children. The service assists families to learn and apply new and appropriate strategies to manage their family and practical needs. Services can be provided in the family’s home, in other community settings, and in-office. Services focus on practical strategies which increase the family’s ability to be self-sustaining and stable.

144 families served

85% clients in QRP were female

“Great program! Options staff is amazing very helpful provided so much information I had no idea it was available. Thank you so much!”

47% clients in QRP were aged 30-40

Both FSD and QRP have staff members who can converse in English,Punjabi, Hindi, Spanish, Cantonese, Mandarin, French, and German.

Options Community Services

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