Outcomes Report 2018-2019
2018–2019 Totals: Top Languages of Service
4% 3% 2%
5%
26%
8%
11%
19%
11%
11%
Arabic Mandarin Somali
Spanish Punjabi
Tagalog English Tigrigna Hindi
Kurdish
MOVING AHEAD PROGRAM (MAP) MAP delivers an integrated, holistic, wrap-around service to facilitate the empowerment of immigrant, refugee and newcomer individuals, from youth to older adults, who are experiencing multiple barriers to settlement and integration. Services are provided in first language and clients receive intensive support toward achieving their goals. Outcomes: • Vulnerable clients are successfully connected to services. • Clients feel less isolated because they have access to social and community networks. • Clients meet their immediate life and settlement needs. • Clients begin to acquire coping skills to deal with cultural shock, migration adjustment on the mental and emotional well-being of self and family. • Clients develop the skills and/or life skills necessary to function in daily life in Canada and to meet basic needs. • Partnerships are developed between various sectors and a wide range of organizations to share expertise.
“I felt lost in the new country, not knowing the language and things were very different from where I am coming and MAP worker was an angel who saved me. Now I feel at home in Canada.”
Total # of Unique Clients who received a direct service, including children: Unique Individuals 2018-2019 # of New clients 187 # of Returning clients 129
Options Community Services
Page | 35
Made with FlippingBook - Online catalogs