Outcomes Report (2018-2019)

Outcomes Report 2018-2019

100% occupancy for the year

856 individuals used the shelter

 100% of clients developed a case plan  2588 individuals turned away due to being already full

TRANSITIONAL HOUSING PROGRAM (THP) THP focuses on providing 20 supportive housing bachelor units

for formerly homeless people. The purpose of the program is to stabilize people who have challenges maintaining independent housing or supportive housing in the community. This program is funded by BC Housing. THP uses a trauma-informed lens in the provision of services and supports. We had ten clients successfully moved into permanent housing this fiscal year. HOMELESS OUTREACH PROGRAM (HOP) HOP is funded by BC Housing. The program connects people who are homeless to housing, income assistance, and community-based support services in Surrey. The Outreach Workers undertake a wide range of support activities such as: • Addressing immediate physical and safety needs, such as food, warm clothing and a place to stay • Connecting people with housing, income support and health services; including making and accompanying them to appointments • Linking to other support services, such as life skills training, personal health, household and financial management • Acting as a landlord liaison when needed HOUSING FIRST PARTNERING STRATEGY (HPS) HPS is a collaborative between four local agencies. Lookout Society, Elizabeth Fry Society, Sources and Options are members of this partnership. This partnership uses a housing first focus to house chronically hard to house individuals who have been homeless for 6 months or more in order to meet the immediate shelter, nutrition and hygiene needs of the homeless population. “This is the first time I'll feel safe in 8 years. Thanks for all that you guys do.”

Combined Outcomes of HOP and HPS  75% are women  190 people were housed 

100% of clients are referred to complimentary support services  98% of clients initiated a case plan

Options Community Services

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