Outcomes Report (2018-2019)

Outcomes Report 2018-2019

Message from the Executive Director

2018/ 2019 has been a year of solidifying some of our more recent developments such as the operation of Ted Kuhn Towers, our first full year of operation at Bill Reid Shelter & Transitional Housing while at the same time continuing to work on other ventures including our 81 st Avenue and an assisted mental health facility for Surrey. We are particularly proud of the positive shifts that staff have been able to achieve at Ted Kuhn Towers.

Christine Mohr Executive Director

Recognizing the dire need for affordable, safe, and inspiring housing, Options’ Board and Management has committed to a course of focused learning about housing needs and organizational capacity building so that we are better able to address this important need in our community. Our 81 st avenue development will be the first fruit of our commitment with both 100 homes and program space at this location. Other key work this year included preparing several major proposals in response to government tender calls. The tendering of services, especially the re-tendering of those that are well established and valued, is always difficult in the social services sector where collaboration is an everyday necessity for the good of the communities served. Options is pleased to have been successful with our bid to continue providing WorkBC Employment Services in North Surrey as well as in Newton which is new to us. At the same time, we understand how difficult it has been for our colleagues who were not successful with their bids, especially for services that they have successfully provided for many years. Such is the case for Options with its proposal for Early Years Services in which we, along with our partners, were not the winning bid. We are very pleased with our successful bid to provide an array of mental health services in Delta. We are awaiting the outcome of several other proposals. We look forward to our 5 th accreditation review in June 2019; I thank all staff for their ongoing attention to quality improvement and for their good work preparing for our peer review.

I want to especially thank Tim Beachy, as he leaves his role as Board Chair after 6 years. His leadership has been truly inspiring and his passion and support, never ending.

Thank you to our staff, volunteers, Board, donors and other supporters for your ongoing commitment to community and the work that we accomplish together!

Options Community Services

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