2026-2027 GOALS: Complete the Department’s transition from CALEA to California Accreditation for Public Safety (CAPS) to ensure compliance with statewide best practices Continue the restructuring of professional staff positions to improve span of control, streamline workflows, and support long-term organizational needs Procure and deploy an Incident Command Vehicle to enhance field operations, incident management, and emergency response capabilities Implement the selection of a CAD/RMS system, including system configuration, training, and full operational deployment. Complete the transition to a direct CommSys connection to improve CAD system connectivity, reliability, and efficiency Expand the Department’s patrol fleet by acquiring and deploying additional vehicles to support increased staffing levels and operational demands Transition fleet operations to an Enterprise service to improve efficiency, standardization, and long-term sustainability Complete the remodel of the men’s and women’s locker rooms to enhance facilities and support employee wellness Complete the remodel of the Gang Unit office to improve functionality and operational effectiveness Complete construction of the Real-Time Crime Center to enhance data-driven policing, investigative capabilities, and real-time operational awareness Implement AI-assisted dispatching solutions to improve call processing, resource allocation, and operational efficiency Finalize and implement an on-duty workout program to support employee health, wellness, and readiness Establish a restorative rest space to support employee recovery, stress reduction, and overall well-being
CITY OPERATIONS
The City Operations Division consists of police personnel assigned to specialty assignment units or collateral details which impact all areas within the City of Tustin borders. Its personnel are dedicated to supplement the Patrol Division. These units are the Police Service Officers (PSO), Crime Impact Team (CIT), and Canine Unit. When fully staffed, the City Operations Division is staffed by one Lieutenant, 4 Sergeants, 14 Police Officers, 2 full-time detention officers, 1 PSO Supervisor, 9 PSOs, 3 part-time PSOs, 4 part-time PSOs and two police service dogs. In addition, the City Operations Division oversees the Unmanned Aircraft Systems (UAS) and Explorer Programs. The Crime Impact Team (CIT) is made up of one Sergeant and four Police Officers. The Crime Impact Team focuses on crime trends and quality-of-life issues in our city. The Crime Impact Team targets career criminals and violent offenders, conducts warrant sweeps, and conducts surveillance, along with intelligence collection and analysis. They are also responsible for identifying and impacting areas of recurring calls for service and criminal activity within the city. The Crime Impact Team works with the Crime Analyst in identifying crime trends and coming up with strategies to solve these crimes and prevent future crimes. Police Services Officers perform a wide variety of duties that play an important role in the day-to-day operations of the Police Department. Police Services Officers assigned to Field Operations take police reports in the field and at the front counter of the Police Department. The efforts of the Police Services Officers enable patrol officers to remain available for emergencies and implementation of crime suppression strategies in the field. Field Operations personnel also staff the Crime Scene Investigations Unit where they specialize in crime scene mapping and photography, forensic evidence collection, and preservation of evidence for laboratory analysis. The Detention Officers Unit plays a crucial role in Patrol Operations. When an officer makes an arrest, Detention Officers often respond to their location to pick up the arrestee. Detention Officers process the arrestees at the Tustin Police Department’s Temporary Holding Facility and subsequently complete the processing and booking of an arrestee to the Orange County Jail. Detention Officers also conduct fingerprinting and complete Cite and Releases of qualifying arrestees. The time investment of
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