• Deal effectively and sensitively with significant and substantial people management issues, such as major change programmes and lead staff through change whilst maintaining motivation.
EXPERIENCE
ROLE CONTEXT
CORE COMPETENCIES AND TRANSFERABLE SKILLS
• Previous sound and extensive experience of leading and developing a large team of operational staff in a security or similar environment at a strategic level. • Experience of leading teams through periods of sustained and fundamental change. • Experience of developing and delivering on projects that enhance safety and security. • Experience in dealing with people diplomatically at all levels coupled with an understanding of, and sensitivity to, the ethos and requirement of a major academic global institution. • Experience of coordinating the development, implementation, and maintenance of business and operational resilience in a complex environment. • Experience of advising on emergency planning/local resilience planning and response. • Experience of developing interventions to address equality and diversity issues. • Experience of working in the context of: • Data Protection Act 2018 and GDPR. • Police and Criminal Evidence Act 1984. • Civil Contingences Act 2004.
Roles at this level will be senior professionals with high-level expertise, exercising within their particular functional area/section a substantial degree of independent professional responsibility and discretion, including the development and implementation of policies and processes. You will either lead a functional area or be a senior individual expert professional. You may have a deputising role for the most senior manager of the area. You are expected to resolve problems where there is a lack of precedent, requiring innovation and creativity to develop appropriate options. You will be responsible for setting quality and professional standards and managing service delivery against this or for providing professional expertise. Your work is likely to have a medium to long term horizon and you will typically work with a variety of people from several teams. You will also be able to make a major contribution to the longer-term strategic planning for your area, in line with the wider University strategy.
Working at this level you will be able to develop and successfully demonstrate the core competencies/transferable skills outlined in each of the areas shown below. You will be expected to take ownership for getting things done, including calling on others to join you in collaborative working groups as necessary. You will need to be flexible in supporting your department and wider University.
Organisational Understanding
• Quickly develop an in-depth understanding of their own area and an excellent understanding of the contribution other areas make to success of the University. • Quickly develop an excellent understanding of how the University and academia operate in the UK (and beyond as appropriate). • Demonstrate empathy with the academic endeavour and encourages others to do so.
Planning and Organising
• Lead and manage a functional area, taking responsibility for staff and resources, tackling planning and operations over the medium to long term; shape strategic direction for own area, and make significant contributions to departmental strategic planning. • Set quality and professional standards for others. • Take accountability for the quality and delivery of a service or for the provision of expert professional advice. • Take the initiative and manage large-scale changes. • Make decisions and judgements on conflicting data/information. • As appropriate, research and develop drafts of papers, taking account of the final audience, socialising ideas and seeking input and producing final drafts. • Lead and manage projects which are complex and significant in terms of time and financial resources.
Relationships and Understanding
• Interact effectively at senior levels within the University. • Network with fellow professionals in the wider community to stay up to date. • Promote own/department’s work at internal and external opportunities. • Inspire and motivate others (often large teams) through multiple intermediary managers. • provide expert input for internal/external meetings, influencing and facilitating different opinions to reach consensus. • Consult with service users/others to establish service requirements, standards, and priorities for change.
Problem Solving and Decision Making
• Evaluate service provision and implement innovative solutions to improve quality, efficiency, and continuity. • Ensure effective resolution of all issues in own area, often requiring complex problem solving through others. • Identify trends which could have an impact on the area, and identify and implement approaches to these trends.
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