• Ensure we are compliant with all data protection requirements as it relates to customer data; that the fundamentals of Tenancy law are understood by you and that handling of deposits is done so within the legislative requirements.
SALES JOURNEY • Ensure we are consistently refreshing our approach to sales practice and training; factoring in research and feedback from our customers and partners. • Working with our marketing team, develop the sales channel strategy and related digital/ marking support required to maximise impact. • Produce and monitor conversion metrics and appropriate reporting suites for your sales channels. RELATIONSHIPS • When representing the business in dealings with third party partners and suppliers, do so with the utmost respect of all parties and with exemplary conduct. • Collaborate with the relevant functional teams on any new initiatives, especially property teams and marketing function. • Develop strong, meaningful relationships with institutions in our cities; Universities, Language schools, International Offices and large youth organisations to drive channel growth. • Build solid, respected relationships with your peers in our Properties, recognising their range of experience in the sector. SAFETY & WELFARE • Top of your agenda at all times; practice an unrelenting approach to safety and welfare by adherence to any and all safety policies and processes in our organisation. • Develop an understanding within your respective area for all statutory and legal accountabilities we hold; specifically, our obligations surrounding Data Protection and Advertising Standards. • Create an environment whereby all team members feel confident and comfortable in raising any concerns about our workplaces, properties, systems and/or our practices.
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