EMPATHY INTERVIEWS

DIRECTORS OF OPERATIONAL DEPARTMENTS

Ask them the following three questions: 3. What L&D programs would you like to see in the Regional Catalogue facilitated by the Reg. Dir of L&D from SLIM Dubai?

7 habits , Team Bonding Workshop Trends in hospitality, Emotional intelligence, Etiquette & Presentation Specific F&B Management related programmes "1. Understanding the DOA & how to truly empower people (Implementation of DOA)2. How to anticipate & manage business change 3. Strengths based leadership4. Managing Millenials5. Digital engagement in an Insta / Socio savvy age" Leadership program Leadership program and exposure given that he is new to the brand Effective Powerpoint Design Workshop Programs related to innovation and creativity 7 habits of highly effective people Breaking barriers amongst countries; Advance Leadership courses Facilitate short cross exposures for some key positions in other SL Hotels in the hub. 7 habits team building workshops "1) A revamped version of the Guest Engagement Actions (3 As) - Acknowledgement, Ascertain and Anticipate2) A reverse mentoring approach " Butler Training Programs As above, but high level service training, in line with leadership role modelling service.

10

Made with FlippingBook - Online magazine maker