DIRECTORS OF FUNCTIONAL SUPPORTING ROLES
Ask them the following three questions: 2. What L&D programs do you suggest the hotel needs in 2019 and why?
Emerging Leadership Program, Team Bonding Workshop "1. Financial Freedom to Delight our guests (How to communicate and utilize the delegation of authority) - As it an under utilized tool2. New Hotel Technology - Keeping ourselves apprised and 3. Multi-skill development" Change Management NA More focus on Leadership Trainings for L3 - Managers. To help them be more effective in their current roles and improve them for the next step in their career paths. More system related training / team bonding programs within departments Guest engagement "Finance for non Financial people so that managers can be able to drive the business and improve the hotel results. How to handle emails efficiently in order to increase our daily productivity" MS Office, Presentation Skills Same as above. This training will help to groom identified potential executives to the next role within the organization "1) The latest version of excel training - to ensure that tasks are completed an an efficient and timely manner2) Team Building for Service Leaders and Service Associates with the view of continuously motivating all colleagues to embrace positivity at work " Taking Ownership by HODs, Business Result oriented progams As listed above - however we have asked our counterparts at Paris to assist especially with On Track
12
Made with FlippingBook - Online magazine maker