CIPP future of payroll research report 2018

FUTURE OF PAYROLL REPORT

Payroll insight and the future of payroll survey 2017

Q31 How do you develop your payroll employees?

Answered: 470 Skipped: 137

How do you develop your teams? 51% of respondents indicated that their teams are developed through internal training. This is not a surprising statistic and representative of most professions and roles which are often learnt ‘on the job’. What is encouraging is that 19% specify external training as a route to develop their payroll teams, and the 20% who stated other use a combination of internal and external training, meaning that 39% of respondents value the importance of external training for developing payroll teams.

Other (please Other (please specify) specify) 20.00% (94) 0%

20.00% (94)

Membership bodies Membership bodies 10.00% (47) 10.00% (47)

Internal training Internal training 50.64% (238) 50.64% (238)

External training External training 19.36% (91) 19.36% (91)

ANSWER CHOICES

RESPONSES

50.64%

Internal training (1)

In addition, 10% of respondents utilise the resources available to members to develop their teams, such as: l Webcasts on topical issues such as gender pay gap reporting and GDPR l News On Line to keep abreast of legislative changes l Member only events with legislative updates provided by the policy team and external speakers l The Advisory Service technical helpline Whilst payroll departments recognise the value of keeping up to date and ongoing development, it is worrying that 55% do not have a succession plan for payroll. The CIPP urges payroll departments to consider their succession plan and recommends that objectives for learning and development are put in place to support this. TOTAL Minimum 1.00 Maximum 4.00 Median 1.00 Mean 1.99 External training (2) Membership bodies (3) Other (please specify) (4) BASIC STATISTICS

19.36%

10.00%

20.00%

55% of those surveyed do not have a succession plan in place in their payroll department

Standard Deviation 1.19

Who holds the budget for training? 16.5% of payroll departments hold their own training budget. As payroll develops as both a discipline and increasingly becomes more strategic, it is expected that there would be more autonomy with regards to training budgets in the future. When asked about training requirements, respondents indicated that this was all regarding legislation, and as such it is recommended that payroll receives training annually (as a minimum), in line with legislative changes.

12.71%

Other

Payroll department

16.53%

31.99%

HR department

Finance department

44.28%

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CIPP AND WORKDAY

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