Total Hydraulic Management
Pirtek is constantly seeking to widen the range of products and maintenance needs it can service. The company hopes to accommodate customers’ requirements by providing resolutions for a vast number of issues and routinely implementing new techniques. It is therefore no surprise that Pirtek Tyne and Wear is introducing Total Hydraulic Management. The new system, which will be offered at the centre on a full-time basis, sees to oil cleanliness, pump analysis, flushing and cleaning, and hose management. Now with ten on-site hose repair vans and three highly qualified hydraulic engineers conducting routine and in-depth monitoring of hydraulic systems, the Tyne and Wear centre will analyse and record oil cleanliness, track the efficiency of hydraulic pumps and monitor system performance. This will enable the centre to foresee system failures, reducing downtime and contributing to a healthier and longer lasting hydraulic system. All this is in line with Pirtek’s promise of a timely, precise and effective “complete one stop service”.
The monitoring of hydraulic systems is not something that the centre has previously been involved with, but Tyne and Wear operations director, Kevin Monaghan, sees THM as the obvious next step. “Every day of the week we work with hydraulic systems and we think this will be a huge step in the right direction because it will offer a wider service.”
In an exciting new venture that poached a great deal
pump analysis, will be distributed throughout Tyne and Wear.
of business from competitors, the centre recently purchased £30,000 worth of exclusive machinery from a competing business that went “bump again”. Pirtek Tyne and Wear will now “have a good portion” of assets that it was previously unable to grasp, filling a gap in the market calling for focused hydraulic maintenance from highly trained technicians. To get the word out and gain a larger client base for the centre, Pirtek Tyne and Wear has been busy working on a tell-all leaflet that highlights the importance of THM. The leaflet, which covers important elements of Total Hydraulic Management such as proactive hose management and
Although the centre has “a lot to learn” in terms of marketing the new service, Kevin sees the leaflet as a necessary step for the growth of THM. “I think that once we get it properly up and running we will see the difference. The leaflet will also be accompanied by e-shots that will hopefully get out to a wider client base and combat competitors.” With the centre challenging the competition, offering three new vans with highly skilled technicians and marketing its impressive new service, it really is an exciting time for Pirtek Tyne and Wear.
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