DIRECTOR OF PERFORMANCE & IMPROVEMENT
CANDIDATE BROCHURE
Director of Design & Development
CONTENTS
Introduction. ................................................ 1-2
About The Trust............................................ 3-6
About Essentia............................................. 7-8
Investing in World Class Facilities................ 9-12
The Role................................................... 13-22
Working at Essentia and GSTT.................. 23-24
Senior Leadership Team............................ 25-26
Application Process. ................................. 27-28
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INTRODUCTION
Thank you for your interest in the Director of Performance & Improvement post at Essentia. Guy’s & St Thomas’ is one of the largest hospital trusts in the country, with around 17,000 staff, an annual turnover of more than £1.6 billion, and over 2.6 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence. Essentia plays a crucial role on enabling the vast array of healthcare services provided by Guy’s and St Thomas’ NHS Foundation Trust and other partner organisations. Responsible for non-clinical healthcare services, Essentia designs, builds and maintains healthcare infrastructure vital to the smooth running of healthcare services, encompassing everything from construction projects and healthcare planning to facilities management, housekeeping, transport and security. We employ around 1,700 people, and our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.
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Director of Performance & Improvement
The role of Director of Performance & Improvement is key to achieving Essentia’s strategic ambitions and an influential part of the Essentia senior leadership team, with specific remit for ensuring effective performance with a focus on continuous improvement to drive quality and efficiency across all Essentia activities We are seeking an individual with a proven track record and passion for leading and managing change to improve performance against KPIs in a large, complex organisation. You will have demonstrable experience of formulating long term, organisation-wide strategic plans and a highly developed understanding in the management of operational systems together with experience of managing data and reporting within a complex environment.
The role offers the opportunity for an individual to drive a culture of high-quality service delivery and continuous improvement across one the UK’s largest healthcare portfolios, creating an environment that in turn will make a fantastic difference to so many.
Best wishes,
Alastair Gourlay, Director of Essentia
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About the Trust
Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation
trusts. We provide a full range of hospital and community services for people in Lambeth, Southwark and
Lewisham, as well as specialist care for patients from further afield including cancer, renal, orthopaedic and cardiovascular services .
Guy’s is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and
a kidney treatment centre at Queen Mary’s Hospital in Sidcup. St Thomas’ has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children’s Hospital.
Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need
12 Building Healthier Futures
it. Our community services include health visiting, school nursing and support for families of children with long-term conditions. The Duchess of Cambridge became the Patron of Evelina London in 2018.
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Director of Performance & Improvement
Our Values to patients and staff drive everything we do
Our values have been developed in close collaboration with staff who strive to provide our patients with exceptional care every day.
Put patients first
Take pride in what we do
Respect others
Strive to be the best
Act with integrity
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About the Trust continued
Our year in numbers 2018-2019
218,000 emergency and urgent care attendances
More than 796,000 patient contacts in community services
93,000 inpatients
1.38 million outpatients
6,492 babies born
123,000 day cases
over £1.6 billion annual turnover
around 17,100 staff
2.6 million patient contacts
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Director of Performance & Improvement
Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. In 2019 we combined adult community services with acute medicine and therapy services to create Integrated Care, a new strategic
business unit. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.
We have a reputation for clinical excellence and high quality teaching and research. We are part of King’s Health Partners, one of six accredited UK Academic Health Sciences Centres. In partnership with King’s College London we have dedicated clinical research facilities and a National Institute for Health Research (NIHR) Biomedical Research Centre.
Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of ‘good’. Our adult community services achieved a rating of ‘outstanding’.
The commitment of our 17,100 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2018 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients. We have one of the most ambitious capital investment programmes anywhere in the NHS.
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About
Our vision is to provide the best service possible within the resources available, to be the estates, facilities and capital management provider of choice in south London and beyond, and to develop innovative approaches to improve the health estate.
Essentia provides in-house Estates, Facilities and Capital Management for Guy’s and St Thomas’ NHS Foundatioan Trust, as well as services for other local NHS providers in both the acute and community setting. The context within which Essentia works is changing, and at pace. There is an unprecedented appetite for collaboration between Trusts, within the Integrated Care System (ICS, formerly STP) and beyond, and growing interest in Essentia the organisation of choice for the successful management of high quality estates and facilities services.
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Director of Performance & Improvement
Essentia strives to be a great place to work, grow and build a career.
THE ESSENTIA WAY
THE ESSENTIA WAY IS
The Essentia way is
Looking after each other
Working together
Doing it well
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INVESTMENT IN WORLD CLASS FACILITIES
Click photo to see NHS Guy’s and St.Thomas Cancer Centre information website
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Director of Performance & Improvement
We have one of the most ambitious capital investment programmes anywhere in the NHS.
Most recently we have delivered the £160 million state of the art Cancer Centre at Guy’s Hospital.
The new Cancer Centre at Guy’s was designed by Award-winning architects Rogers Stirk Harbour + Partners and specialist healthcare architect Stantec were chosen for their innovative design based around a series of ‘villages’ that give the 14-storey building a human scale
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Looking to the future we have a once in a generation opportunity to build a platform for sustainable future healthcare and develop world-leading healthcare, Biomedical and MedTech clusters in the heart of London
New MedTech Cluster by 2040
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Director of Performance & Improvement
A Biomedical Cluster at our London Bridge site (including Guy’s Hospital) focused on advanced therapies, cellular medicine, cancer and biomedical sciences - building on the success of the Guy’s Cancer
Further capital investment in our
A MedTech Cluster at our Westminster Bridge site (including St Thomas’s Hospital), building on the Trust’s existing strengths in emergency care, diagnostic imaging, paediatrics and
Centre and Guy’s Tower as centres for advanced therapies research.
community healthcare estate portfolio , thus enabling better integrated care for our communities, closer to where people live, by improving digital mobility of staff and diagnostic tools, encouraging people to manage their own health, and providing a network.
cardiovascular care and the University’s cardiovascular, imaging and healthcare engineering research.
LOOKING TO THE FUTURE PLANS
A c.£200m expansion of Evelina London Children’s Hospital, providing the full continuum of specialist care and delivering a comprehensive children’s hospital for London.
A partnership with Royal Brompton & Harefield NHS Foundation Trust that will transform specialist cardiovascular care for London and the UK.
The Trust will plan and deliver an estate that will be fit for purpose for decades to come, by designing “shell and core” buildings which can adapt quickly and easily to different uses, so that we can refit them every 10-15 years, depending on our needs. This is not a one-off exercise, but a sustained strategy of investment and growth that is financially sustainable over the long-term. Healthcare is rapidly changing. In the future the treatments and technologies available to patients may be radically different. We need buildings that are designed with a degree of flexibility and future-proofing. We aim to treble the amount of space across our estate from the current 381,000 sqm to 1.1M sqm by 2050. Space not required by the Trust and King’s Health Partners will be available to research institutions and life science industry partners, including startups and SMEs. Co-location of these uses is central to the development of our MedTech and Biomedical Clusters model.
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JOB DESCRIPTION
Director of Performance & Improvement
Job Title Director of Performance & Improvement, Essentia Responsible To Director of Essentia Responsible For Essentia Performance & Improvement team
Salary Band 9
Job Summary This is a new role which will be key to achieving Essentia’s strategic ambitions. The role is a key member of the Essentia senior leadership team, working closely with the Director of Operations to ensure effective performance with a focus on continuous improvement to drive quality and efficiency. The role is highly autonomous, requiring interpretation of national policy and strategies, and involves the expert analysis, synthesis and regular communication of highly complex, sensitive and contentious information both within the Trust and with external stakeholders, where there are significant barriers to acceptance. The post-holder is accountable to the Trust for the delivery of several highly technical and professional services.
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Director of Performance & Improvement
THE ROLE
The Postholder: • Leads the effective operational performance of Essentia, ensuring that new performance measures are embedded into everyday working and providing assurance within Essentia to the GSTT Trust board and executive team, and to the boards/ executive teams of external partner Trusts such as Kings or the Royal Brompton. • Holds operational teams to account for performance, influencing and negotiating on the delivery of services. • Following the expert analysis and synthesis of highly complex service and organizational facts and information, develops and embeds benchmarks and metrics to set targets for continuously improving performance • Leads digital transformation Trust-wide and externally, particularly for EHR and its interfaces with Essentia activities • Leads Trust-wide on the commercial aspects of third party relationships, leading the engagement process with strategic stakeholders • Leads on delivery of the annual business plan, to meet agreed performance targets, and to provide assurance to the Trust and externally where required • Leads Essentia’s Future of FM service improvement/transformation programme and supports business development in line with the overall Essentia strategy • Holds executive responsibility for key corporate functions across Essentia including finance and investment, performance monitoring, the Future of FM programme, workforce including the Essentia Academy, and procurement • Leads the strategic management of relationships with Trust executive directors of corporate functions, Clinical Directorates and SBUs to agree performance standards and their financial and business impact • Leads, develops and maintains the provision of general management support to the Essentia Directors, ensuring accurate and useful data is available to enable effective reporting and management of operational delivery of services Key Relationships • Essentia executive colleagues and senior managers • Trust Director of Finance and Associate Directors of Finance • Trust executives, clinical directors and general managers including SBU leadership teams • Senior stakeholders in clients, external partners and suppliers • Essentia front line staff
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KEY RESPONSIBILITIES
Operational Performance Reporting • Lead, develop and implement effective and comprehensive performance reporting to provide assurance on the level of control to the Essentia Operations Board and Essentia Directors, to the Trust board and executive team, and to the boards and executive teams of other external organisations • Trust-wide responsibility for ensuring all external reporting requirements are met, including ERIC returns and other central E&F reporting requirements. • Ensure effective performance management and reporting systems are in place at all levels of Essentia working in close conjunction with the Director of Operations. Provide effective, expert advice, overcoming barriers to understanding and acceptance. • Lead the work with executive colleagues to ensure that Essentia’s performance framework is consistent with and supports delivery of the Trust’s strategic priorities. • Lead the development and use Trust-wide of national and international benchmarks to evaluate the quality, safety and effectiveness of Essentia services and to inform the development of strategic policy and operational objectives, to drive improvement and efficiency and report to the Board. • Require and review performance improvement action plans to address unacceptable deviation from agreed or benchmarked financial and operational delivery standards or other requirements. Planning • Lead the application and interpretation of the Trust’s business planning framework and the national environmental context to develop robust annual operational and financial strategies for Essentia, making a major contribution to Trust-wide corporate policies and strategy. • Lead the preparation of Essentia’s business plan for submission to the Trust for approval, providing expert, specialist advice and formulating and adjusting plans and strategies in anticipation of complex environmental and political changes. • Ensure Essentia’s operational objectives are clear, consistent and that they balance quality, safety and efficiency with robust delivery plans in place. • Ensure Business Development plans are in place to support the Trust business and financial objectives on an ongoing basis.
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Director of Performance & Improvement
Performance Management • Lead the development and delivery of a strategic performance management framework, ensuring that clear performance measures are in place for Essentia both Trust-wide and across partner Trusts within KHP, the ICS and beyond, and manage a process of continuous improvement in relation to service delivery, identifying innovative approaches and best practice. • Analyses performance across Essentia in relation to performance targets and strategic objectives, developing strategies and business plans, providing advice in areas where expert opinion differs and where barriers to understanding and acceptance exist. • Be strategically accountable, and hold staff accountable, for the delivery of all agreed objectives and outcomes for the Trust, Essentia and any external Trust clients or partners. • Ensure that resources allocated are properly and effectively deployed to deliver against agreed targets of time, cost and quality. • Ensure effective action is taken as appropriate, where performance is at risk of falling below expected standards, requiring performance improvement action plans to address unacceptable deviation from agreed or benchmarked financial and operational delivery standards or other requirements. • Regularly undertake and manage research activity including complex surveys and audits in relation to performance management across a range of services and functions. Report on the research outputs to the Board within GSTT and partner Trusts.
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KEY RESPONSIBILITIES CONTINUED
Improvement • Develop, implement and oversee a policy framework for service improvement across the Trust and across partner Trusts within KHP, the ICS and beyond. • Lead the development and implementation of an efficient data-driven service improvement culture, leading by professional example and continually encouraging all members of the multidisciplinary team and all levels of staff to identify improvements to safety, quality and efficiency in support of high quality of patient care. This will involve challenging the status quo, where significant barriers to understanding and acceptance exist. • Lead the development, implementation and evaluation of data-driven service improvement initiatives Trust-wide across Essentia, including across partner Trusts within KHP, the ICS and beyond. • Provide effective and expert advice to lead the development and embedding of a culture in which learning and development is encouraged at all levels and in all staff groups. • Support the Programme Office Director in embedding a rigorous approach to benefits realisation. • Using professional, specialist expertise, actively identify, explore and promote external sources of innovation and best practice in a way that engages Essentia staff. • Regularly undertake and manage research activity including complex surveys and audits in relation to service improvement across a range of services and functions. Report on the research outputs to the Board within GSTT and partner Trusts. Financial Management • Responsible for financial management of several services including Investment and Resources, Future of FM, Workforce and the Essentia Academy, Performance Monitoring and Procurement. • Ensure that financial reporting is carried out in accordance with Trust policies, procedures and standards, working closely with the Trust finance team to maintain accurate real time financial analysis. • Ensure that services are delivered so as to achieve value for money and meet all financial targets, communicating highly complex, difficult and sensitive messages where barriers to acceptance exist. • Ensure all staff comply with the Trust’s financial standing orders and financial procedures, and work to the highest standards of probity, integrity and good practice.
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Director of Performance & Improvement
Human Resources • Provide strategic leadership to the Essentia Head of Workforce ensuring that Essentia workforce practice is consistent with Trust policies, procedures and standards. • Lead and promote the activities of the Essentia Academy and the apprenticeship programme to ensure Essentia staff benefit from training, development and improvement opportunities, and to ensure the application of innovative practice in apprenticeships is adopted Trust-wide. • Drive proactive management of statutory and mandatory training, objective setting, PDRs and equal opportunities for all • Champion staff well-being and effective management of sickness absence. • Lead on developing and promoting talent management at all levels in Essentia. Team Management • Ensure that team structures and individuals employed within performance and improvement are organised to achieve maximum effectiveness in delivering Essentia objectives. • Develop and lead a team that will drive and support high performing business performance based on sound and relevant data. • Ensure that an effective performance management system operates for individuals at all levels. • Ensure that staff are effectively managed and developed within a performance appraisal framework including personal development plans, to ensure an efficient, engaged and highly motivated workforce. • Ensure that all staff within the performance and improvement comply with Trust and Essentia policies and procedures. • Ensure staff managed comply with all mandatory training and encourage optimal completion of Trust/NHS staff surveys.
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KEY RESPONSIBILITIES CONTINUED
Leadership and Organisational Development • Actively promote good communication and employee engagement throughout the Essentia workforce, exemplifying the values and behaviours of the Trust and the Essentia Way. • Promote effective leadership of Essentia staff, encouraging ‘one team’ working and breaking down management barriers and divisions that have developed over time across Essentia. • Responsible for the recruitment, induction, training and development for all accountable staff, including objective setting, motivation and appraisal, and to be responsible for all performance issues relating to the team. • Lead the reconfiguration of working practices and strategic resource levels required to achieve on going optimum flexibility in the workforce to service anticipated and existing business. • Invest in the development of all directly accountable employees. • Ensure the implementation of consistent performance management for all employees. • Work with the Head of Investment and Resources and other colleagues in HR and Finance to ensure that workforce plans match and anticipate performance, service and activity levels. • Provide visible leadership to promote a fair and just culture that ensures that Essentia is responsive to the needs of diverse staff. Corporate responsibilities • Be a key member of the team setting the long-term strategic estate development agenda for the Trust. • Represent Essentia at Trust level senior management meetings as necessary. • Represent Essentia and the Trust at ICS, Regional and National levels as and when required. • Actively promote and champion the equality, diversity and inclusion ambitions of the Trust and Essentia. • Contribute fully to Essentia corporate management and strategic development together with other executive colleagues as an active participant in the Executive Team and in presenting to the Board of Directors and external partners and customers. • Participate, and on occasion lead, negotiations with external providers and enhance the Essentia brand working in conjunction with other colleagues.
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Director of Performance & Improvement
• Lead the performance management of Essentia at corporate level and support the Director of Operations regarding operational performance. • Take responsibility for the delivery of specific change and transformation projects on behalf of the Director of Essentia. Personal development • Ensure that professional knowledge is continuously updated and training undertaken if appropriate. • Participate in an annual performance review process where objectives will be agreed, performance monitored and personal development needs discussed. Other From time to time, to provide support to Essentia colleagues undertaking other duties as required, which are consistent with the grade and nature of the post. The role includes work on special projects as they arise.
Strict adherence to departmental health and safety regulations and requirements. Any other duties appropriate to the role.
Requirement to work at any other site used by the Trust, partners or clients.
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PERSON SPECIFICATION
Essential/Desirable
Qualifications/Education MBA qualification, or equivalent professional qualification or experience.
Master’s degree, and additional in-depth professional training and knowledge of financial management, performance management, transformation and service improvement, to doctorate or equivalent level, acquired through training and experienced over an extended period. Evidence of continued professional and managerial development.
Professional Registration Relevant professional registration.
Previous Experience Extensive experience of leadership and achievement at executive level in a relevant field in a large, complex environment. Extensive, in-depth experience of formulating long term, organisation-wide strategic plans and development of projects resulting in positive value for money outcomes, adjusting plans and strategies in anticipation of complex environmental and political changes. Extensive experience of organisation-wide policy development, interpreting complex legislative and other requirements. Extensive, in-depth executive level experience of leading and managing change to improve performance against KPIs. Extensive experience of delivering successful transformation in operational services and implementing innovation in practice. Extensive experience of strategic financial management. Highly developed understanding of the planning, scheduling and management of operational systems within a complex environment. Knowledge Extensive in-depth knowledge and application of change management & organisational development tools and techniques. Excellent in-depth understanding and specialist knowledge of improvement 21 Director of Performance & Improvement
methodology, tools and techniques. Highly developed communication skills, with ability to communicate highly complex and sensitive information where barriers to understanding and acceptance exist and exceptional influencing skills are required. Highly developed leadership skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust-wide and local performance expectations. Skills & Abilities Track record of effective engagement and partnership working with senior internal and external stakeholders. Highly developed negotiating skills within complex, challenging and at times antagonistic environments. Ability to analyse, synthesise and interpret highly complex data, filtering and interpreting often conflicting information to develop Trust-wide policy. Intellectual flexibility with the ability to cut through ambiguity and complexity and to shape and implement a vision that looks beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery models. Independent self-starter, able to work with a very high level of autonomy. Strong drive for performance and improvement. Proven strong written communication skills, in particular for complex drafting, and ability to produce & present effective business cases. Highly developed listening skills and the ability to build excellent interpersonal relationships within GSTT, across KHP, the ICS and beyond. Sound political judgment and sensitivity when dealing with stakeholders at all levels, with
a strong ability to influence where expert opinions differ. Flexible and resilient approach, able to work under pressure. Team player, able to motivate and inspire.
Additional Commitment to the Essentia Way - working together, doing it well and looking after each other.
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WORKING FOR ESSENTIA AND GSTT
Health, wellness & recreation
At Guy’s and St Thomas’ you’ll be surrounded by an exceptional team of supportive colleagues. Their skill, passion and pride in what they do will inspire you and their encouragement will give you confidence. Our staff surveys tell us that people enjoy working here. We consistently feature as one of the top trusts in the country to work for and are proud to have the Investors in People Gold Standard. As a member of Essentia and GSTT staff, you’ll be provided with a competitive salary and pension scheme, generous annual leave, excellent training and development opportunities as well as numerous other attractive benefits to help actively encourage a positive, diverse, healthy and family friendly culture in our workplace.
• Access to the Thomas Guy sports and social club • Access to staff gym at St Thomas’ Hospital and a 25m swimming pool at Guy’s Hospital • A comprehensive staff health and well-being programme, ‘5 ways to a healthier YOU’ • Employee assistance programme • Free staff counselling service • Sleepio programme • Free eye tests • Free stop smoking service • Free access to physiotherapy • Access to weight management programme • Headspace app • Weight Management Programme • Happier@Work Programme • On-site cinemas for patients and staff Total benefits worth c.
Financial
Paid holiday
• Life Insurance Cover • Ill Health Severance Cover • Company Pension
• 27 days (plus bank holidays) when you start • 29 days (plus bank holidays) after five years service • 33 days (plus bank holidays) after 10 years service • Plus the opportunity to buy and sell annual leave each year
Contribution (14.3% employer contribution)
• Season ticket loans • Salary sacrifice schemes Total benefits worth between £14,000 to £18,000 depending on salary level
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Director of Performance & Improvement
Education, training and development support
• Leaders at Essentia are eligible to undertake the Level 7 MA Senior Leader Masters Degree Apprenticeship (SLMDA) delivered by Pearson Business School accredited by the University of Kent (T&Cs apply) Total benefit worth c. £18,000 for term of course
Family
• Subsidised on-site nursery • Childcare vouchers • Flexible working policy • Support for carers
Get involved
• Access to the Thomas Guy sports and social club • Fundraising and volunteering
GSTT has an active commitment to equality and diversity, welcoming people of all backgrounds, nationalities and religions. We are recognised as a healthcare leader by Stonewall and the Trust is a disability confident employer. GSTT has an activ commitm nt to qual ty and div rsi y, welcoming people of all backgrounds, nationaliti s and religions. We are recognised as a healthcare leader by Stonewall and the Tr s is a disabili y confide t employer. opp rtunities with the Guys’ and St Thomas’ Charities • Further information working at GSTT can be viewed here.
Further information working at GSTT can be viewed here.
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Director of Essentia
Director of Operations (Deputy Director of Essentia)
Director of Estate Development
Director of Design & Development
• Site based soft FM Management • Site based hard FM Management
• Adaptable Estate Design Standards • Contractor/Developer Partnerships • Private sector financing • Adaptable Estate Delivery Management • Commercial & Legal Negotiation with Developers • Tenant Procurement & Negotiation
• Employee Engagement • Statutory Compliance + Health & Safety • Disability Discrimination • Operational Contracts Management • Customer Service / Telephony • Internal and External Customer Relationships • Operational Services Contracts • Backlog & Minor Works Management • Setting standards and policy for Hard and Soft FM • Sustainability • Fire Safety Management
• Technical Design
Standards for capital projects • Strategic and functional planning • Design Management • Fit-out ·Contractor Management • Commissioning & Handover • Technical Supervision • Infrastructure Design and Planning • Internal & Public Stakeholder Engagement • Programme Office & Resource pool (capital)
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Director of Performance & Improvement
Programme Director
Director of Performance & Improvement
Asset Management Director
• Project Planning oversight • Governance and Oversight • Capital and Operational Interdependencies • Capital Programme monitoring • External relationships monitoring/ management • Administrative Management and agenda planning • Strategic capital /
• Data collection & reporting • Quality Standards • Operational Financial Management • Workforce & Essentia Academy • Business Planning • Improvement & Efficiency Programme’ • Risk Management & QA • ERIC and Model Hospital returns and analytics • Procurement (incl Capital Procurement) • ISO accreditation
• Estate Strategy Development • Strategic planning of healthcare estate • Property and Asset Management • Space Management • Commercial management of assets • Landlord and tenant relationships • Planning approval
oversight and benefits realization reporting
• Meetings
management (decision making) • Corporate support & risk management
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Essentia is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group
To arrange a confidential briefing conversation please contact our advisors
Ben Duffill ben.duffill@mrgpeople.co.uk and Nicholas Coppard nicholas.coppard@mrgpeople.co.uk of MRG on 0203 962 9900
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Director of Performance & Improvement
APPLICATION PROCESS
Applications should consist of a comprehensive CV of not more than 4 pages and a covering letter of not more than 2 pages Applications should be sent to ben.duffill@mrgpeople.co.uk
The closing date for applications is 13th April 2020
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