Fifth ecommerce fulfilment site nowopen The boom in ecommerce has led to Whistl Fulfilment adding 450,000sq ft of newwarehouse space in the last quarter of 2020. Demand for end-to-end fulfilment services has grown rapidly and we have now significantly expanded our Rushden fulfilment centre and opened a fifth site at Moulton Park, Northampton – the distribution ‘Golden Triangle’, close to the M1, M6 and M40. “Medium-sized online retailers need an agile and scalable partner who can manage fulfilment fromplacing an order to returns,” said Natalie Sehnal, Business Development Director for Whistl Fulfilment/Contact Centres. “Our purpose-built new site, together with extra capacity at Rushden, means we can tailor and customise our services tomeet the immediate and future needs of online retailers.”
After a stringent audit process, Whistl has achieved the internationally-recognised ISO27001 Standard for Information Security. Certification is recognition not only of our robust Information Security Management System (ISMS), but of the commitment and professionalism of our ISMS team. As well as this new achievement, we have also been re-certified for ISO9001 (Quality), 45001 (Occupational Health & Safety) and 14001 (Environmental). All this comes on top of our recent award of the FSQS (Financial Services Qualification System) Registered Mark – an accreditation increasingly demanded by banks, building societies and insurance companies as part of their procurement processes. Top marks, all round! STEPPING UPTOTHE INFORMATION SECURITYMARK
DISABILITYON OURAGENDA Whistl is one of the latest signatories toTheValuable 500, the global movement putting disability on the business leadership agenda. The aimof themovement, launched in 2019, is to get 500 private sector corporations to be the tipping-point for change, and to unlock the business, social and economic value of people living with disabilities. Whistl inThames Valley top ten Whistl has climbed into the top ten of the annual Thames Valley 250 listing compiled by Business Magazine. We were placed seventh in the 2020 ranking, up from 11th the previous year. The listing ranks private companies located in the region by turnover. As the largest independent deliverymanagement company in the UKwith a turnover of over £600m, we eclipsed household names including Hovis, Unipart andDirectWines. Top of the list wasWest Coast, theTheale based distributor of global ITBrandswith a turnover approaching £3 billion.
Brexit –beprepared! Brexit is no longermonths or evenweeks away – it’s happeningwithin days. We knowthat many of our customers have already adopted the newprocedures that will bemandatory from 1 January 2021. If you are yet to do so, go straight to our ‘ Post Brexit Checklist to ship viaWhistl ’ – a quick reference point to help prevent your consignments being held at customs, rejected or returned. Fuller details are included in our ‘ Are you ready for Brexit?’ guide. Of course, your Account Manager is on hand to help, too. They are all fully up-to-speed on the changes Brexit is bringing and the steps you need to ensure smooth business continuity.
EIGHT EMPLOYEES NOMINATED AS HGV HEROES
Clientbase Fulfilment acquired byWhistl. Just aswewent to press, it was announced thatWhistl had acquired Devon- based Clientbase Fulfilment. With a 250-strong team, twowarehouse sites and a 140-seat Contact Centre, Clientbase brings significant resources to our rapidly-expanding presence in the fulfilment sector. Full details of this exciting development follow in the next issue.
As one of The Valuable 500, Whistl has committed to: • Ensuring both visible and invisible disability is on the agenda at board level • Developing its Diversity & Inclusion strategy andmaking D&I training mandatory for all people managers • Reducing the stigma around discussing mental health, through various initiatives focused on awareness and support “By joining The Valuable 500, we aim to continue to build an even more inclusive, supportive and diversive business,” commented Lynn Dillon, HR Director ofWhistl.
OUR HGVHEROES GLASGOW Fraser Hickman JohnThomson BEDFORD Vincent Ambridge David Bareford Piotr Lipinski KarimMeridji JohnWelbourne BrynWilliams
In June, the Road HaulageAssociation (RHA) launched its HGVHeroes campaign to recognise transport industry workers, and the nation’s reliance on themto deliver not just in times of hardship, but every day of the year. “The UK’s Road freight industry isn’t just about trucks, it’s about people”, commented RHA chief executive Richard Burdett. “It’s about those who’ve quite
literally gone the extra mile to keep the nation fed and protected during an incredibly difficult and challenging time. HGV heroes will ensure that they are not just remembered as getting us all through some very dark times – we should be celebrating them every single day.” Eight Whistl employees were nominated for going the extra mile, each receiving an HGV hero ‘thankyou’ certificate.
10 Whistl Magazine • Winter 2020
11
Whistl Magazine • Winter 2020
Made with FlippingBook Annual report