What’s stopping more shopping? Why international shoppers abandon the cart – or don’t even start. • High delivery costs • Complexity of the returns procedure
Secrets of selling to overseas online shoppers INSIGHTS INTOSETTINGUP SHOP FOR INTERNATIONAL SALES 24% 23.5% Why? Cross-border B2C ecommerce is growing exponentially. IS THE EXPECTED COMPOUND ANNUAL GROWTH RATE EVERY YEAR UNTIL 2027.
• Poor quality of goods • Delivery time too long • No access to customer services
CANCEL
We can help you overcome these barriers
OF ALLONLINE SALES IN THE EU IN 2019WERE CROSS - BORDER TRANSACTIONS. IT’SAMARKETYOU CAN’TMISS OUTON.
An initial dip in March/April 2020was followed by a massive rebound as the pandemic drove digital adoption inmany countries, amongst all age groups.
What’s stopping you? It’snot ahuge step.You just needthe right partnerexperienced inecommerceexporting whocanaddress thosehygieneobstacles. AtWhistl, we can help you: • Minimise overseas delivery costs • Take care of customs/border clearance • Implement a robust, seamless returns policy • Offer a multi-channel Contact Centre for customer services
Where &what? A snapshot ofwho’s buyingwhat fromwhere.
Top purchases fromUKwebsites
Entertainment (books, music, games)
Biggest UK export markets
Let’s get it online! Cross-border commerce isn’t just gathering pace, it’s going gangbusters. No time towaste – contact us atWhistl to find out howwe can help you accelerate your growth in this market.
USA
GERMANY
Beauty and Personal care
Art, Collectibles, Hobby related
CHINA
FRANCE
Talk to yourAccount Manager or visit www.whistl.co.uk/international
8 Whistl Magazine • Winter 2020
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Whistl Magazine • Winter 2020
Made with FlippingBook Annual report