ACTIVITY SUMMARY
DEPARTMENT DEVELOPMENT SERVICES
PROGRAM/ACTIVITY FACILITIES MANAGEMENT
* Keep all City facilities clean and functional during operational hours by dusting and vacuuming, cleaning glass, monitoring and cleaning restrooms periodically throughout the day, restocking paper products in restrooms, detail cleaning carpet and hard surface floors routinely, and collecting trash and recycled material. * Make repairs and maintain HVAC equipment through an aggressive preventive maintenance program. PERFORMANCE MEASURES/SERVICE LEVELS MISSION/PROGRAM DESCRIPTION Custodial Services is responsible for providing cleaning services in City facilities, to ensure employees, patrons and visitors have a clean, functional and comfortable environment. Custodial Services is also responsible for promoting recycling and the collection of all recyclables items throughout every City department. The Custodial Services team consists of six full time employees and one part time employee. Full time staff is responsible for custodial services at the Recreation Center, Civic Center, Corner Theatre, Library and City Hall, which accounts for approximately 141,000 square feet. The Custodial Services team is also responsible for cleaning services at the DeSoto Police Station, an approximately 22,500 sq. ft. facility. This area is cleaned by one full time employee. Custodial services consist of vacuuming, mopping, scrubbing/buffing floors, restroom cleaning, trash collection, dusting, glass cleaning, duct cleaning, waxing floors, stripping floors, shampooing carpet and the collection of recycled materials. The Service Center, Senior Center, Southwest Regional Communications Center and the Pump Station facilities total approximately 37,300 sq. ft. and those facilities are all cleaned by a third party contractor, that is managed by the Facilities Manager. Facilities Maintenance maintains all City buildings or GOALS AND OBJECTIVES
FY 2024 Target
Actuals FY 2021
Actuals FY 2022
Actuals FY 2023
Quantifiable Factor(s)
Activity Demand/Workload Number of facility mainetenance work orders completed/yr Number of times that recreation center restroom showers are scrubbed clean per year (once per quarter) Number of times that hard floors are machine cleaned per year at Recreation Center and Civic Center (1 hour/cleaning)
1029
795
854
854
4
4
4
4
240
240
186
186
Efficiency/Effectiveness Measures M&O budget per capita M&O budget % of General Fund budget
$45.50 $64.76 $48.37 $63.55 5.60% 6.50% 6% 6.60%
N/A 2.55
n
N/A
N/A
Average cost per work order completed (CEC only) Average time (days) to complete work orders Average time (hours) steam cleaning recreation center shower (4 hours/shower) Time (hours) machine cleaning hard floors at Recreation Center and Civic Center (90% of 240 is the target)
2.82
2.55 2 days
32
32
32
32
220
240
240
250
ToC
150
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