ETHAN POSTELUK ’22
SAMUEL SCHNEIDER ’22
MAJOR Business Administration HOMETOWN Marshfield, Wis. ORGANIZATION Marshfield Medical Center Credit Union Marshfield, Wis. TITLE Teller/Account Financial Planner– Marketing Team
MAJORS Business Administration Marketing HOMETOWN Stevens Point, Wis. ORGANIZATION Skyward Inc. Stevens Point, Wis. TITLE Customer Consulting and Support Rep - Intern
What I did: I helped to influence the growth of not only our footprint, but also our internal portfolio. What I liked: I enjoyed the people and the connection made along the way.
What I did: After a good deal of training, I began the work of taking service calls, fixing customers databases, setting up new databases and training new interns. Service calls are typically complex in nature, customers usually have a good understanding of how the software works and so if a customer is stuck it’s because there’s a real issue. Taking their calls and helping them through these issues can be a challenge but having a solid foundation of product knowledge has helped in doing so. Training new interns quickly became one of my favorite things to do as well, as we all have a lot in common and were able to have fun together. What I liked: Another one of my favorite parts of the internship was growing my communication and problem-solving skills. When talking to customers over the phone, they are not always the kindest or receptive to your help. So figuring out the best way to communicate with individuals of all different personality types from all different backgrounds, all over the country, was at times a challenge but well worth while. Then as I grew in these interpersonal communication skills I was also able to practice problem solving, fixing the issues that they have run into in the software. Future Dream Job: My dream job has changed quite a bit over time, and continues to change as I gain more experience in life. But at this moment I believe my dream job would be to head up the marketing department of a non-profit. In this position I would love to use my knowledge of marketing practices and skills in media development to convey the message of the organization and the work they are doing.
Future Dream Job: My dream job is a financial planner/day trader.
SCHOOL OF BUSINESS AND ECONOMICS
21
20
INTERNSHIP EXPO - FALL 2021
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