Head of Asset Management Candidate Information Pack
Introduction About Us The Vision & Strategy Parish Property Support Case Studies Job Description Benefits Diversity & Inclusion Key Dates
Introduction Dear Applicant,
Thank you for taking the time to find out more about the appointment of the Head of Asset Management role within the Parish Support Team with the Diocese of London. The Church of England in London is vibrant and at the heart of communities throughout the capital. The Diocese of London comprises parishes, chaplaincies, and missional communities in London north of the River Thames. At the London Diocesan Fund (LDF), we seek to do all that we can to support mission and growth in the Diocese of London, using our resources to help our parishes and worshipping communities serve over 4 million people. The Parish Property Support (PPS) team provide professional property advice to parishes alongside proactively managing the portfolio of closed churches and aligned buildings. The Parish Property Support team oversee a portfolio of around 100 buildings of which 30 are closed churches. The properties within the PPS team are hugely varied including a high number of listed buildings, most of which are ‘place makers’ and form the visual centre piece of a conservation area. The key focus of the Head of Asset Management role is to identify and release value and income from a highly varied portfolio by creating asset management initiatives in respect of existing property holdings to maximise return. I hope that the following information provides greater detail regarding the Head of Asset Management appointment and I hope that you may consider applying. Kevin Rogers, Director of Parish Property, LDF
About Us We serve a population of over 4m people covering 277 square miles of Greater London north of the River Thames and west of the River Lea, from the Isle of Dogs in the east to Staines in the west and as far north as Enfield. In its current form, our Diocese covers 17 boroughs in Greater London, in whole or in part, and also the district of Spelthorne in Surrey. It is coterminous with the historic county of Middlesex. The area we serve is predominantly urban, although there are significant suburban areas and even rural parts to our northern and western fringes. Within the Diocese of London, there are: • 500+ worshipping communities • 1,000 clergy and ministers • 200 men and women in training for ministry
• 75,000 adults on electoral rolls • 70,000+ regular worshippers • 150 church schools • 52,000+ pupils
• 150+ chaplaincies in schools, colleges, hospitals, the Metropolitan Police, Heathrow, railways, prisons, theatres, the forces, football clubs, Canary Wharf, livery companies, shops and City institutions • £1,000,000s raised each year for charities around the world • 1,500,000+ visitors and worshippers in St Paul’s Cathedral each year
The Vision and Strategy for the Diocese The current vision and strategy, Capital Vision 2020, was launched in 2013 and is our collective vision, which emerged from conversations with nearly 2,000 people. It is nearing its natural close in 2020. The new vision (to 2030) and strategy (to 2025) is currently being developed and we plan to launch it in the second half of 2020.
Parish Property Support Many churches in London are fortunate to have other properties in the ownership of the PCC. These often share the same legal obligations as church buildings. In cases where parishes wish to lease their buildings, undertake development works, or undertake extensive repairs, the Parish Property Support Team offer support and advice.
The Portfolio The LDF has responsibility for 3,500 properties of which 1,800 support parish life. The Parish Property Support (PPS) team provide professional property advice to parishes alongside proactively managing the portfolio of closed churches and aligned buildings. The Parish Property Support team oversee a portfolio of around 100 buildings of which 30 are closed churches.
Case Studies
Cloudesley Square, Islington Grade II* and the centre piece of a conservation area. Category A on the Heritage at Risk Register. £1.5m key funding has been secured to stabilise the condition. Secured an anchor tenant paying a premium for a 21-year lease.
St Francis of Assisi, Willesden Grade II, sale of freehold of church and adjacent land. Secure pre-planning advice on the Grade II listed early C20 church building with adjacent land. Secure development potential for the site to increase value.
St Saviours Aberdeen Park Grade I listed. A highly unusual neo-byzantine chapel built within a residential neighbourhood. Review options to for how the building might be re-used and consider how freehold might be best sold with pre planning planning advice. St John Wapping Tower Grade II, sale of freehold. Majority of site (footprint of former church) has been developed into flats), however the early C18 tower remains undeveloped. Work with a conservation architect to secure pre-planning advice to increase value.
Christ Church, Hayes Sale of freehold of a site with a 1970s building in poor condition. Review options for disposal.
St Michael Paternoster Royal Grade I listed, new lease income
St Michael Paternoster Royal Grade I listed, new lease income
St James West, Ealing (unlisted) Grant a 15- or 21-year lease
St Paul, Oxgate Sale of residual freehold to long leaseholder
Various locations in Zone 1 &2 Rights of Light / Access licences
Job Description EMPLOYER : The London Diocesan Fund (LDF) JOB TITLE : Head of Asset Management - Parish Property Support RESPONSIBLE TO : Director of Parish Property Support RESPONSIBLE FOR : 3 staff equivalent to 1.5 FT members of staff. Managing external advisers – (condition surveys, legal advice, valuation advice) Working with a portfolio of approximately 100 pieces of property within the direct owner- ship of the LDF including 30 Grade I and II* buildings in exceptionally poor condition. ADVISORY CAPACITY : 402 parishes where the LDF holds for PCCs approximately 1,800 different types of property (residential, commercial, open space, access rights, etc.)
Overview The Church of England Diocese of London comprises of 402 parishes within some 450 church buildings located north of the River Thames and within the M25 motorway. The Diocese conducts its financial affairs through different corporate bodies. The main body is the London Diocesan Fund (LDF). Due to the volume of projects and other calls of the time of the Director of Parish Property Support, a Head of Asset Management is required to take on the days to day responsibility of a number of projects and to drive these projects through to completion.
The LDF owns (in various forms) c. 3,500 properties of which c.1,800 relate to parish life and a small group of 30 closed churches. The portfolio represents different forms of ownership: Incumbent, PCC, Fund, Glebe, the Diocesan Fund and property owned by aligned charities. Much of the property is not directly within our ownership but held by the diocese on behalf of other parties. There will be the need to negotiate with diverse parties forming the different ownerships and to be aware of the different legal frameworks, both secular and ecclesiastical property law applies. Other work within the role includes guiding PCCs, Incumbents and Archdeacons on their rights regarding neighbouring development and ensuring all potential income is secured with Rights of Lights, Access and Over sail licences. The property is hugely varied in its nature, a high number of listed buildings, most of which are ‘place makers’ and form the visual centre piece of a conservation area including closed churches, parish halls, and burial grounds. The property requires different levels of management. A number of the leases are linked with repair liability, and in many cases the work includes managing risk and reputational damage. The full-time role now being recruited will work with two part-time asset managers and will coordinate and manage this vital workflow and report to the Director of Parish Property.
Job summary The role will contribute fully to the work of the Parish Property Team, by fulfilling the group’s mission statement: “ ...To manage effectively & efficiently the performance of the property portfolio, and provide support and advice to parishes on property issues, ensuring that all properties become the best and most appropriate tool for mission in the Diocese of London, for this and future generations... ” The Head of Asset Management reports to the Director of Parish Property Support, and together they are responsible for the delivery of the significant projects either owned directly by the LDF or by Parishes within the Diocese ranging in value from £100k to £8m all of which represent complex ownerships or contexts. Workflow includes negoti- ating major leases and licences, advising on development and assisting with disposal of freeholds. The Head of Asset Management’s primary responsibility is to identify and release value and income creatively from a highly varied portfolio of property ranging from Grade I closed churches, to Parish halls within asset management initiatives in respect of existing property holdings to maximise return. The role holder should be commercially minded extracting maximum value and with the greater satisfaction that the work will enable the charitable work of the Church of England in London. This role will also coordinate and have an overview of the two part-time Asset Managers which form part of the Parish Property Support Team. The ideal candidate will be MRICS and have significant previous asset management experience.
Specialist professional knowledge required • Property law and processes • Listed Building & Planning legislation and processes • Charity Act Law & requirements • Landlord & Tenant law • Valuation • Desirable to have an understanding of types of Ecclesiastical ownership and process
Main Responsibilities To maximise the development potential of land and property for the mission of the church. Strategic • Agree and set project priorities with the Head of Parish Property Support and in turn, to coordinate work with the other Asset Managers with a day-to-day responsibility for managing and coordinating workflow and seeing tasks through to completion. • Lead the Asset Managers and ensure governance procedures in place for reporting to Line manager, Senior Staff and Trustees. • Steer proposals and develop strategy for the different portfolios in direct and indirect ownership. • Ensure the team is management effectively towards agreed performance targets. • To ensure there is a clear permanent record for every transaction. • To work with the Head of Parish Property support to identify potential returns within the portfolio to maximise return. • To review Planning Proposals of neighbouring properties to identify potential Rights of Light payments, scaffolding licences, access licenses and related neighbourly matters. • Seek out and exploit the maximum development potential of LDF and parish assets and other opportunities that would add value. • Clearly brief each project/opportunity with defined outcomes, project plan, milestone dates and stakeholder. • Act as overseer and coordinator of Project Manager. • Advise and guide parishes and LDF colleagues on processes, both planning and ecclesiastical for projects. • To guide Parishes and colleagues on selecting, interviewing, and appointing professional advisors and team. • Provide professional advice on lease and licenses to parishes and colleagues. • Agree annual priorities with line manager for approval by JOT (Joint Operational Team representing both senior clergy and senior laity) and deliver the agreed objectives.
Development Management • Monitor market trends and emerging legislation impacting on investment strategy and keep wider team updated. • Identify and implement value and income accretive asset management initiatives with the objective of maximising total returns, including but not limited to the following points. » New lettings » Obtaining Planning consents » Joint ventures » Refurbishments » Lease renewals and re-gears » Disposals • Prepare property-specific asset management plans and undertake hold-sell analysis. • Prepare development and investment appraisals in support of business plans to demonstrate financial risks and returns of recommended strategies. • Appoint, manage, and coordinate the work of external consultants and monitor performance (managing agents, solicitors, valuers, planning consultants, insurance brokers, etc.). • Ensure that neighbourly issues e.g., rights of light, party walls, noise, boundary disputes etc. and lease consents are managed appropriately. • Ensure appropriate insurance is in place and recorded. • Take responsibility for the risk register for each project and coordinate a risk register for all work of the Asset Managers. • Prepare reports for Diocesan Finance Committee (trustee body) approval to proposed transactions or major capital projects and attend and present at meetings if necessary. • Work with the Property Team accountants and give administrative support as required.
Operational • Develop a response to environmental policy and strategy for initiatives. • Ensure financial and data practices are in place and reporting on performance indicators is accurate and informed for wise business decisions. • Contribute to the working of the department, covering for colleagues where necessary and sharing the workload at busy times. • To be aware of other permission routes such as Listed Building Consent and Faculty and to link with other members of the team to secure permissions linked with leases and licenses. • For property subject to the Mission and Pastoral Measure (2011) to link with the Mission and Pastoral Manager. • Ensure client satisfaction. To be committed to listening and engaging with other points of view and ensure sure all customers are treated fairly and politely. • Work in accordance with, and to represent and communicate to customers and suppliers, the policies and principles that underpin all the work of the Department and underpin the department’s mission statement. • Proactively support parishes and be a point of contact for enquiries where appropriate.
Staff Management • Create a culture of continuous improvement and development for the benefit of the organisation and individuals and apply personnel best practice so that the LDF continues to be a place that both existing and new staff want to work. • Take responsibility for your own learning and development as well as that of your team. • Conduct effective annual appraisals for team members and hold regular supervision meetings to review progress against agreed targets and objectives, taking appropriate action to ensure that performance problems are identified at an early stage and action taken to resolve them. • Conduct an annual training needs analysis and development plan, encouraging team building. • The postholder may be required to undertake any other duties that are commensurate with the role.
Person Specification
Essentials • Demonstrable strategic thinking and positive impact on
organisational objectives which respond clearly to the constraints of secular and ecclesiastical property law. • Experience of managing property portfolio with a large percentage of listed buildings; demonstrate a track record of developing the portfolio and managing it effectively. • Ability to develop, delegate and empower others and know when to intervene. Works very well within a team, delegates, follows up and encourages others in their responsibilities. • Experience of procurement processes and legal requirements. • Project and programme management expertise, willing to directly oversee where appropriate. • Line management skills, experience in team and people management, well-organized and administratively self-sufficient; able to coordinate with other teams aligned processes. • Well experienced with complex valuation advice. • Positive outlook, enabler and encourager, not a gatekeeper. • A proactive, creative, and original strategic thinker, who can identify opportunities and develop strategies independently. Ability to see problems from different perspectives and find solutions, agree a way forward and say no where appropriate • Patient and able to steer through complex transactions over long periods of time, able to work with members of the church family of varying level of ability. • Experience in Commercial, Residential and Charity property sectors and a broad range of uses and tenants, previous development and asset management experience.
• Current with Commercial Landlord and Tenant legislation. • Experience preparing investment and development valuations and appraisals including cash flows. • Knowledge of Listed Buildings and associated legislation. • MRICS or similar accreditation • Excellent interpersonal, written, and oral communications, and negotiation skills. • Demonstrates a good attention to detail and keeps excellent and accurate records. Desirables • Experience overseeing the delivery of redevelopment projects. • Residential property asset management experience (in addition to commercial experience). • Experience of residential leasehold enfranchisement and lease extension valuations/procedures. • Knowledge of Land Registration processes. • Knowledge of Trust and Charities Act Law. • Awareness of legislation linked with ecclesiastical property.
General Conditions
Standards of Behaviour and Conduct Staff are expected to act at all times with due consideration for others and in a manner befitting their position as employees of the Church and as
professionals, whatever their job. Health and Safety Responsibilities
All LDF staff are required to ensure that they understand and accept the legal duties placed on them by the Health and Safety at Work Act not endanger themselves or others by any act or omission on their part and by the Management of Health and Safety at Work Regulations to co-operate with colleagues and management in the control of health and safety at work. Therefore, staff are required to: • read, understand and abide by the LDF Health and Safety Policy; • make themselves familiar with accident and emergency procedures for their site; • inform their manager immediately of any health or safety deficiencies or dangerous situations or near misses; • set a good personal example in respect of health and safety. Confidentiality Staff must not pass on to unauthorised persons, any information obtained in the course of their duties without the permission of their line manager.
Benefits Salary: A competitive salary of up to £62,000.
Pension: The appointed person will be eligible to join the occupational pension scheme, which is currently 15% employer contribution and min 3% employee contribution Health Insurance: Available after completing one year’s service. Working Hours: 35 hours per week Monday to Friday 9am to 5pm with an unpaid hour for lunch. You may be expected from time to time to work in the evening or weekends. Season Ticket Loan: Staff are eligible to apply for an interest free season ticket loan.
Diversity and Inclusion
We understand the benefits of employing individuals from a range of backgrounds, with diverse cultures and talents. We aim to create a workforce that: • values difference in others and respects the dignity and worth of each individual • reflects the diversity of the nation that the Church of England exists to serve • fosters a climate of creativity, tolerance and diversity that will help all staff to develop to their full potential We are committed to being an equal opportunities employer and ensuring that all employees, job applicants, customers and other persons with whom we deal are treated fairly and are not subjected to discrimination. We want to ensure that we not only observe the relevant legislation but also do whatever is necessary to provide genuine equality of opportunity. We expect all of our employees to be treated and to treat others with respect. Our aim is to provide a working environment free from harassment, intimidation, or discrimination in any form which may affect the dignity of the individual. Equal treatment amongst differing people from diverse backgrounds is one of the central precepts of the Church of England’s mission and theology. The Church of England values the richness which this equal treatment brings to the workplace.
Key Dates
The Diocese of London is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisor Stephanie Howe (stephanie.howe@mrgpeople.co.uk) MRG on 0203 962 9900. Applications should consist of a comprehensive CV (of not more than 4 pages) and a covering letter (of not more than 2 pages).
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