Program Components:
Program Highlights:
Care Communications: Participants received personalized, behaviorally driven SMS and email communications delivering timely education, reminders, and treatment guidance based on their stage in the BPH journey. Communications included symptom education, lifestyle management strategies, treatment option education, appointment reminders, procedural preparation, recovery guidance, and ongoing condition management to encourage informed decision-making and sustained engagement. Digital Screening and Personalization: Interactive IPSS symptom assessments and lifestyle questionnaires captured key patient insights to personalize educational content, treatment pathways, and engagement strategies based on symptom severity, treatment history, and individual preferences. Care Companion: This cloud-based learning management system provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy-to- follow sections to promote independent education, learning, and self-management. Provider Concierge Integration: Urologists and care teams were equipped with patient insights, educational resources, and communication tools to support personalized treatment discussions, identify appropriate procedural candidates, and enhance care coordination throughout the treatment journey.
19,711 participants enrolled across the BPH Advisor Program 46% mid-journey engagement rate, demonstrating sustained participant interaction Personalized IPSS symptom assessment and digital screening
Integrated direct-to-consumer and provider engagement End-to-end perioperative support for UroLift ® patients
Perioperative Support: Patients considering or undergoing the UroLift ® procedure received personalized support before and after treatment, including procedural education, appointment reminders, pre-operative preparation, post-procedure recovery guidance, and ongoing condition management. Secure Data Collection and Reporting: Participant interactions, assessments, and engagement data were securely captured and analyzed to generate actionable insights, enabling Teleflex to optimize patient engagement strategies, measure program performance, and support provider decision-making.
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