UPP - Residences Director

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UNIVERSITY PARTNERSHIPS PROGRAMME

Purpose of the job

Financial Management

• Deliver the revenue targets (term time rent, summer vacation income)

• Identify other appropriate revenue generating opportunities which enhance the service provided

• Prepare budgets for Board approval; then deliver and manage the budgets, reporting to the business on an on-going basis

• Ensure that financial procedures and policies are followed, e.g. approving and authorising expenditure to authorised levels following company procedures

• Monitor, manage and facilitate the reduction of the utility usage on the site through implementation of the utility reduction plans

Stakeholder Management & Business Development

• Be proactive and lead the partnership with the Nottingham Trent University to understand and anticipate their needs • Develop continuous improvements to support the University’s needs and identify opportunities to extend the partnership

• Lead the delivery of excellence in student experience within the business

• Devise, agree and deliver action plans, using student feedback, to focus on service improvements

• Positively promote the core UPP brand and values at all times

• Liaise with the university client, student bodies (e.g. student union) and individual students over matters covering all aspects of the accommodation

Other

• Be part of the management escalation procedure

• Other duties commensurate with the post

• Travel to other locations, including UPP sites and Head Office, as required

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