Partnerships 1. To work effectively with internal and external partners, including the local community and other stakeholders, to achieve positive results including through collaborative working; 2. To ensure the Trust meets its contractual obligations for the provision of estates and facilities management services to purchasers of Trust services. Service Delivery 1. To ensure that the services within the facilities directorate support the needs of the Trust, provide a safe and secure environment for staff and patients and deliver high quality and cost effective standards; 2. To ensure that all staff including Senior Managers and Directors are provided with information regarding operational initiatives that impact on the running of the Trust and patient services; 3. To ensure that a high quality internal and external hospital environment that meets the needs of the Trust and can demonstrate innovation and cost- effectiveness is appropriately planned for and provided; 4. To develop effective and innovative
Planning and Organising Resources 1. To develop and deliver, in conjunction with the Director of Estates and Facilities, the transformation of services provided by the Estates and Facilities Directorate. 2. To develop in conjunction with the Director of Estates and Facilities, the implementation of a 5 year rolling backlog maintenance programme. 3. To monitor the progression of all maintenance and service contracts ensuring all specifications are met within agreed time, budget and quality requirements;
3. To ensure that the resources allocated are properly and effectively deployed to deliver against agreed targets; 4. To ensure effective action is taken as appropriate, where performance is at risk of falling below expected standards; 5. To ensure that all policies for the operations function are reviewed and updated in line with Health and Safety regulations and relevant legislation and implement existing/new policies where appropriate; 6. To have overall responsibility for service and policy development across the directorate as well as project managing the implementation, testing, acceptance, rollout and ongoing support of these initiatives.
6. To ensure all staff comply with the Trust’s Financial Standing Orders and financial procedures; 7. Support the management of the annual estates and facilities budgets, assessing the internal and external financial allocations required. Governance 1. Establish and maintain a system of internal control within the directorate that supports an integrated approach to governance. This will include resp ards, the Care Quality Commission, the Hygiene Code and are fulfilled; 2. Support the directorate response to external assessments e.g. NHSLA Risk Management Standards, the Care Quality Commission, the Hygiene Code and are fulfilled; 3. To lead the identification, assessment and mitigation of risk in relation to Estates services; 4. Ensure that the Directorate develops and maintains robust policies and business continuity plans to ensure services remain operational at all times. This will include developing policies to protect the Trust from specific service failures (ie power, telecoms etc) as well as participating in the Trust’s Major Incident Plan; 5. Ensure that all incident reviews led by the directorate are undertaken in a timely manner, resultant action plans completed to an agreed timetable with feedback regarding the progress made to the Clinical Governance Trust Executive and staff directly involved; 6. To participate in the Trust’s Emergency Planning arrangements, liaising as necessary with external agencies, and ensuring that the Major Incident Plan is followed by all Estates & Facilities departments.
Resource Management 1. To ensure that staff structures, staff employed and contractual
arrangements within the directorate are organised to achieve maximum effectiveness in delivering the Trust’s objectives; 2. To develop and support a team that will drive and support high performing Directorate activity; 3. To ensure that all staff, contractors and suppliers are communicated with regarding ongoing projects, work systems and Trust initiatives that impact on the business and patients. 4. To ensure that all staff including contractors and out-sourced suppliers within the Directorate comply with Trust and Directorate policies and procedures. 5. To co-ordinate the provision of reliable financial information and support to help ensure that Directorate services are delivered so as to achieve Value for Money and meet demanding financial targets;
ways of working that challenge convention and maximise the ‘combined team approach’;
Performance Management and Service Improvement
Paitient Focus 1. To develop a “Patient First” strategy that builds on the Directorate’s existing activities and commitment to establishing and maintaining a high- quality hospital environment and experience for internal and external customers. 2. To lead on the implementation of Trust- wide and cross-Directorate customer focused initiatives.
1. To work within a performance management framework, ensuring that clear performance measures are in place across all services, and to manage a process of continuous improvement in relation to service delivery; 2. To be accountable, and hold staff and providers accountable, for the delivery of all agreed objectives and outcomes for the function;
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